Contract Quality Assurance/Test Engineer

Hybrid - Bracknell, 2 days per week.

Candidate Criteria:

• Proven experience testing Node.js/Express applications and REST APIs.
• Strong understanding of authentication/authorization flows (JWT, RBAC).
• Experience with API testing tools (Postman, Newman) and automation frameworks.
• Familiarity with SIP protocols and VoIP testing methods.
• Knowledge of database CRUD validation and data integrity checks.
• Strong defect reporting and documentation skills.

Duties:

1. Test Planning & Design

• Analyse functional specifications, Node.js code, and API contracts to develop comprehensive test plans.
• Identify critical workflows such as resident CRUD, device pairing/unpairing, QR code generation, SIP call handling, telephony configuration, and network settings updates.
• Develop test cases for role-based access control as implemented via aaa middleware variants (e.g., ex, hm, hq, ba).
• Define acceptance criteria for each migrated service in collaboration with developers and product owners.

• Create and maintain automated API tests for Express routes (REST endpoints).
• Implement automated test scripts using Node.js test frameworks (e.g., Mocha, Jest, or Cypress for API/UI).
• Conduct manual exploratory testing for complex telecare and SIP call workflows.
• Verify JWT-based authentication flows and expiry handling.

• Ensure feature parity between the on-premise and cloud-hosted versions of each service.
• Test against expected performance benchmarks, particularly for SIP/telephony latency and uptime.
• Validate cloud configuration, including environment variables, service endpoints, and data migration integrity.
• Verify that data handling meets GDPR and telecare compliance requirements.
• Log and track defects in the agreed tool (e.g., Microsoft DevOps), providing clear reproduction steps and expected vs. actual results.
• Collaborate with developers to troubleshoot issues in Node.js services and middleware.
• Retest resolved issues and maintain an up-to-date defect status report.

• Conduct load, stress, and failover testing for critical telephony/SIP paths.
• Validate resilience measures such as high-availability configurations and retry logic.
• Assess system behaviour during network disruptions or SIP registration drops.

• Maintain test cases, results, and automation scripts in a structured repository.
• Provide QA sign-off for each migration phase and release.
• Contribute to continuous improvement by suggesting better test coverage, tools, or processes.

• Take reasonable care of health and safety of themselves and others affected by their actions.
• Cooperate with the employer on health and safety matters.
• Not misuse safety equipment (e.g., goggles, meters).
• Ensure equipment is regularly checked and maintained.
• Understand and be trained in health and safety responsibilities.

• Maintain confidentiality of customer, employee, and business information in accordance with GDPR 2018 and Data Protection Act 1998.
• Ensure team members maintain confidentiality and security of all information.
• Safeguard vulnerable adults as per role requirements.
• Follow all policies, procedures, and protocols.

Seniority level: Entry level

Employment type: Contract

Job function: Quality Assurance

Industries: Human Resources Services

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