Control System Technical Support Engineer
81 Days Old
You may not have heard of us, but there’s a good chance you’ve enjoyed our products. Avara Foods is one of the UK’s leading food businesses, supplying chicken and turkey to the country’s major supermarkets and well-known restaurants.
We own and manage our entire supply chain, from farms to factory and all the way to the customer door – meaning we have careers that cover a whole range of functions. We have major processing sites across England and Wales, and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales.
A Little About Our Telford Site
Our advanced manufacturing site in Telford, is one of our main processing facilities, processing up to 1.5 million birds per week. There are over 1,200 talented people employed at our Telford site, helping us to deliver high quality products to our customers and making the business a trusted leader in fresh foods.
We’ve recently invested £2.3 million in technology and equipment, making it one of the most advanced food manufacturing facilities in the UK.
About The Role
Are you passionate about Engineering? Looking for a new challenge? Do you have experience as Control System Technical Support Engineer?
As an inclusive, forward-thinking business, we take pride in our approach to investing in our people across Avara Foods and are looking for a highly competent and motivated Engineer to join our Engineering Team, based at our Telford site.
The role is a combination of factory- based and office based so you’ll be working in a fast-paced, dynamic FMCG factory environment which is noisy and refrigerated in some areas, manufacturing short shelf life products where hygiene standards are critical. As a Control System Technical Support Engineer you’ll be working Monday to Friday, 08:00 to 17:00.
What will you be doing as Control System Technical Support Engineer at Avara?
As a Control System Technical Support Engineer, you will provide technical support, fault diagnosis, and continuous improvement for site automation systems, including Siemens TIA Portal, WINCC, SCADA/HMI platforms, SQL databases, industrial networking, and system integration. You will also support system development and ensure compliance within control systems
What will your key responsibilities as a Control System Technical Support Engineer include?
- Provide Level 3 technical support for Siemens TIA Portal systems and SCADA/HMI platforms (WinCC, Proface, Weintek).
- Troubleshoot and maintain industrial automation systems, including VSDs and multidisciplinary setups (mechanical, pneumatic, hydraulic).
- Monitor and maintain control system performance through preventative maintenance and system updates.
- Work with OPC communication protocols (Kepware, OPC UA/DA) and Modbus TCP/IP networks.
- Develop and support automation software using C#, Visual Basic, Linux, and SQL.
- Configure and maintain industrial networks and integrate new equipment with legacy systems.
- Ensure accurate documentation of logic changes, wiring diagrams, and system backups
- Maintain compliance with industrial and cyber-security standards (e.g., IEC 62443, NIS2, GAMP).
- Support commissioning, FAT/SAT testing, and the deployment of automation projects.
- Provide training to operators, technicians, and junior engineers on system operation and troubleshooting.
- Contribute to technical documentation and promote knowledge sharing across teams.
- Drive continuous improvement by identifying system issues, supporting root cause analysis, and implementing corrective actions.
- HNC/HND or higher in Electrical, Industrial Electrical Control, or Automation Systems.
- Siemens TIA Portal Level 3 programming certification.
- Additional certifications in industrial networking, safety systems, or SCADA (preferred).
- BS7671 17th or 18th Edition (desirable).
- Strong hands-on experience with both hardware and software in automation systems.
- Excellent electrical fault-finding skills and ability to read electrical schematics.
- Familiarity with process machinery, food manufacturing, air systems, and pneumatics.
- Mechanical fitting capability and experience.
- Proven problem-solver with a proactive, detail-oriented mindset.
- Strong interpersonal and communication skills; confident team collaborator.
- Ability to mentor Maintenance Engineers and Apprentices.
- Self-motivated and able to manage multiple tasks in a fast-paced environment.
- Comfortable working independently or as part of a team.
As a Control System Technical Support Engineer you will enjoy a secure, supportive and progressive working environment, where your contribution and achievements will be recognised and rewarded.
Benefits
We offer comprehensive training as well as continuous development as you build your long-term career with us. You can also look forward to benefits that amongst other things, include the following:
- £41,829.91 per annum
- 31 days holiday allowance
- Secure contract with long term career development opportunities
- Straight forward pension contribution of 4%
- Life assurance
- Subsidised staff canteen serving hot food
- Staff sales at hugely discounted prices
- Cycle to work scheme
- Salaried Advance Finance
- Salary Sacrifice Car Scheme
- Access to our Employee Benefit Scheme, which includes unlimited remote GP appointments and unlimited mental health sessions, physiotherapy sessions, medical second opinion consultation, and other discounts and perks, such as savings & discounts on weekly costs.
- Ts & Cs apply
After you’ve applied, you’ll be contacted in due course by a Resourcing Officer at our Telford site, to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role.
If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today!
We are committed to being an equal opportunities employer.
INDHP #TheAvaraWay #J-18808-Ljbffr
- Location:
- Telford
- Category:
- IT & Technology
