Overview

Customer Engineer Thermal role at Vertiv.

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

To provide hands on support to the Thermal maintenance team by assisting with routine maintenance tasks, equipment handling, site preparation and general laboring duties. This role helps ensure efficient and safe operation of chiller systems and related plant infrastructure.

What will you be doing in our team?

• Assist with scheduled and reactive maintenance of chillers and associated equipment.
• Handle tools, materials, and components as directed by the service technicians.
• Support the technician during tasks such as:
  • Filter changes
  • Coil cleaning
• Carry out basic cleaning, tidying and cleaning of mechanical plant.
• Perform manual handling duties, including moving heavy parts and tools.
• Ensure safe access to equipment by setting up barriers, signage and access platforms.
• Help monitor inventory and report shortages.
• Transport parts required to and from site.
• Follow all health, safety and environmental procedures and report any hazards.

What will make you successful?

• Capable of manual handling tasks.
• Clean driving license.
• Basic understanding of health and safety practices.
• Willingness to work in plant rooms, roof areas and confined spaces.
• Positive, proactive attitude and strong work ethic.
• Reliable, punctual and able to work under supervision.

Working Conditions

• May involve working at height, in confined spaces and outdoors in various weather conditions.
• Use of PPE mandatory.
• Occasional out-of-hours or weekend work may be required to support critical maintenance tasks.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

Our Core Principals

OUR CORE PRINCALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion

Our Strategic Priorities

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

Our Behaviors

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Appliances, Electrical, and Electronics Manufacturing

Location: Chepstow, Wales, United Kingdom