OverviewJoin to apply for the Customer Satisfaction Engineer role at Dennis Eagle UK.Role: Customer Satisfaction EngineerLocation: Warwick, CV34 6TEHours: Monday to Thursday 08:00 - 16:30 and Friday 08:00 - 13:00Salary: Up to £45,000.00 pa DOEAre you passionate about solving problems and improving customer experience? Step into a dynamic role where you'll lead investigations, manage technical cases, and drive solutions that make a real impact.As a Customer Satisfaction Engineer, you'll oversee field service issues, coordinate with internal teams and suppliers, and ensure timely resolution of technical challenges. What You’ll NeedStrong technical and engineering knowledgeMechanical understanding of HGVs and vehicle systemsExcellent problem-solving and communication skillsAbility to manage multiple cases and liaise with customersIT literacy and a full UK driving licenceFlexibility to travel and adapt to changing prioritiesWe welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.Equal Opportunity Notice: Dennis Eagle is an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation about how we can best support you and ensure your unique skills are recognised and valued. Benefits25 days holiday plus Bank Holidays (pro rata for 4-day weeks)Enhanced Pension Scheme and DIS Benefit: company contributes 5% of total salary into pension and 5x basic salary Death In ServiceEmployee Assistance Programme: 24-hour helpline for support with life's challengesHealth Shield Medical Cash Plan: claim cash back for medical expensesGP Anytime: online 24/7 GP servicesTraining and Development: mandatory equipment training and progression opportunitiesCycle to Work SchemeCare Concierge and Occupational Health SupportMy Benefits Platform: discounts on various servicesIndependent Free Mortgage Advice Please don’t delay your application; this role could be filled at any time for the right candidate.Please note that Dennis Eagle is not a sponsoring organisation. The successful applicant must have the right to work in the UK or be able to secure it independently.If you'd like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice.

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