Customer Service Engineer

New Yesterday

Join Our Client's Growing Team as a Customer Service & Engineer Scheduling Coordinator! SW London-based | Hybrid Options | Circa £28,000 Are you a natural organiser with a flair for customer service? Do you thrive in a fast-paced, hands-on environment where no two days are the same? If so, we want to hear from you! Our client is a small but ambitious company based in SW London and are on the lookout for a  Customer Service & Engineer Scheduling Coordinator  to become the heartbeat of their aftersales operation. What You’ll Be Doing: Be the first point of contact for customer enquiries, warranty checks, and service requests Schedule and coordinate site visits for our engineers across the UK Keep customers informed every step of the way with clear, friendly communication Order and track spare parts, manage stock levels, and liaise with our 3PL warehouse in Enfield Maintain accurate records of parts, stock, and job progress Work closely with our technical CEO to master our systems, suppliers, and unique business quirks What They're Looking For: Super-organised with excellent written and verbal communication skills Experience in customer service, scheduling, or logistics is a big plus Comfortable using CRMs, stock systems, or diary manageme...
Location:
London
Salary:
£27,000 - £32,000 per annum
Category:
Engineering

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