Customer Success Engineer

2 Days Old

At Electrolux Professional Group we hire to meet needs beyond tomorrow 

UNLOCK YOUR POTENTIAL

At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection – we’re looking for 

people with the right mindset. If you’re curious, resilient and ready to grow, you’ll find the space to lead, innovate and together with us, Meet the Needs Beyond Tomorrow.

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Electrolux Professional Group is looking customer-focused Customer Success Engineer for our service station in the Greater London Area (within M25), specializing in professional Laundry equipment. At Electrolux Professional, we prioritize customer interactions and deliver excellent service. We are proud to be the face of Electrolux Professional.

WHAT YOU’LL BE DOING


In this role, you will enjoy a flexible work environment that offers a lot of freedom with responsibility. You will have the opportunity to engage with customers throughout the value chain – from scheduling appointments with our customers for repair and performing preventive maintenance on professional washing equipment. While service will fill your days, your primary focus will be driving customer value and building strong customer relationships by offering tailored solutions such as service agreements, connectivity, automatic dosing systems and detergents.

WHAT’S NEEDED FOR YOU TO THRIVE

  • Technical Foundation and Hands-On Experience
    You possess a basic education in electrical engineering along with relevant experience in the field. Experience in machinery maintenance, troubleshooting, or plumbing is considered an advantage.
  • Sales and Customer-Focused Mindset
    Sales experience is beneficial, particularly if you are passionate about delivering value-added solutions such as service agreements, connected machines, automatic dosing systems, and detergents.
  • IT and Administrative Skills
    You are confident with basic IT tools and systems and demonstrate strong administrative capabilities to keep operations efficient and organized.
  • Communication and Collaboration
    You communicate clearly and effectively, both verbally and in writing. You are a team player who naturally supports and collaborates with customers and colleagues.
  • Proactive and Ambitious Attitude
    You do not simply solve problems—you anticipate them. You are driven to improve processes and outcomes, always seeking better ways to achieve success.
  • Industry Know-How and Mobility
    Your strong industry knowledge and diagnostic skills set you apart. A valid driver's license is required, as you will be actively supporting customers on-site.

    • OUR CULTURE IN 4 WORDS

    Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably.

    (We’re building it every day — and we’d love your

    WHAT’S IN IT FOR YOU

    Trust, ownership and the opportunity to grow.

    • Be part of a company grounded in customer focus, sustainable leadership, innovation and social impact. We aim to Meet Need Beyond Tomorrow.

    • The possibility to work hybrid and build a flexible work-life balance.

    • Be part of an industry shift that makes a difference – in how people live, cook, clean, care and serve.

    • Plus: country-specific perks and benefits designed to support your well-being.

    Apply
    Location:
    Gb
    Job Type:
    FullTime

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