Intrum Manchester, England, United Kingdom

Overview

Join Intrum UK as a Cyber Security Engineer. Do you thrive on solving complex security challenges and innovating in cloud-first environments? Intrum UK is seeking an experienced Cyber Operations Engineer to support the resilience, visibility, and protection of our hybrid IT estate—particularly within our AWS infrastructure. This role is a critical part of our Cyber Security Operations function and is instrumental in delivering robust, scalable, and compliant security operations aligned with FCA Consumer Duty and broader regulatory obligations.

You will play a key role in the operational management of security technologies, incident response processes, and the continuous enhancement of our detection and response capabilities. The successful candidate will bring hands-on expertise in cloud security operations, threat detection and DevSecOps practices, ensuring security is embedded within operational workflows and cloud-native architectures.

Responsibilities

• Operate and optimise core cyber security tools and platforms, including SIEM, XDR, EDR, DLP, IAM, PAM, ZTNA and vulnerability management solutions
• Lead or support the detection and response lifecycle, including triage of alerts, investigation of incidents, root cause analysis, and coordination of response actions
• Implement and administer security operational controls across AWS, Azure, and on-prem environments, ensuring alignment with ISO 27001, PCI-DSS, CIS and internal governance requirements
• Deliver clear, actionable security reporting and dashboards for both technical and executive audiences, covering vulnerabilities, threats, control coverage, and incident trends
• Maintain and enhance operational documentation, including runbooks, playbooks, and standard operating procedures (SOPs)
• Support internal and external audit processes by maintaining evidence artefacts, compliance reporting, and validation of control effectiveness
• Devoted to the FCA principle of Consumer Duty; ensuring we drive good customer outcomes across all aspects that have potential to impact our customers

Qualifications

• Financial Services experience within a similar role
• Hands-on experience with Microsoft's security suite, including Defender for Endpoint, Defender for Cloud, Defender for Identity, and Microsoft Purview
• Practical experience applying cloud security principles and governance controls across AWS and Azure, leveraging native monitoring tools to maintain regulatory compliance and operational visibility
• Experience administering and optimising vulnerability management platforms within operational environments
• Strong understanding of network architecture and protocols (OSI model), with the ability to apply layered security controls across infrastructure and cloud environments
• Ability to assess control effectiveness and identify compliance gaps against frameworks such as NIST, ISO 27001, CIS Benchmarks, and PCI DSS; experience in security assessments aligning solutions with ITSM/ITIL
• Proven track record supporting security incidents, implementing automation, and developing scripts to enhance operational efficiency
• Adept at translating technical findings into clear, actionable reports for technical and non-technical stakeholders; strong cross-functional collaboration and mentoring
• Proactive, creative approach to security challenges with a continuous improvement mindset; formal qualifications (e.g., SSCP, CompTIA Security+, CRISC, GCIA/GIAC certifications) and practical experience

What we offer

• Lifestyle: Competitive salary and benefits including 33 days holidays (including bank holidays), ability to buy/sell holidays, gadget schemes, contributory pension, and an extra day for your birthday
• Opportunities to grow: Training and coaching for personal development, and employee recognition programs
• Health: Private medical insurance, life assurance, and more
• Wellbeing: Gym discounts, cycle to work, 24/7 employee assistance, sociable working hours, and office snacks
• Culture: Supportive, open, and value-driven culture with ethics, dedication, solutions, and empathy

How to apply

If you are interested in this position and have the right experience, please send your English CV via the apply button. For questions, contact our recruitment team for more information.

EEO statement: Intrum strives to create a diverse and inclusive workplace and encourages applicants from all backgrounds to apply. If you need a reasonable accommodation to participate in the recruitment process, contact Intrum Talent Acquisition before the closing date.

About Intrum

Intrum is the industry-leading provider of credit management services across 20 markets in Europe, helping companies get paid and supporting people with late payments.

Intrum has circa 10,000 professionals serving around 80,000 companies across Europe. We are committed to leadership, collaboration, accountability, trust, and care, guided by our three leadership principles: Deliver Impact, Inspire Trust, and Embrace Growth.

We are an equal opportunities employer and are regulated by the FCA. Pre-employment screening includes credit, fraud, criminal record, right to work and reference checks. Candidates should not be bankrupt and must not have excessive default balances; some debt considerations apply on a case-by-case basis.