Overview

Intrum Manchester, United Kingdom. Join Intrum UK as a Cyber Security Engineer.

Intrum is seeking an experienced Cyber Operations Engineer to support the resilience, visibility, and protection of our hybrid IT estate, particularly within our AWS infrastructure. This role is part of our Cyber Security Operations function and supports robust, scalable, and compliant security operations aligned with FCA Consumer Duty and broader regulatory obligations.

What you will do

• Operate and optimise core cyber security tools and platforms, including SIEM, XDR, EDR, DLP, IAM, PAM, ZTNA and vulnerability management solutions.
• Lead or support the detection and response lifecycle, including triage of alerts, incident investigation, root cause analysis, and coordination of response actions.
• Implement and administer security operational controls across AWS, Azure, and on‑prem environments, ensuring alignment with ISO 27001, PCI‑DSS, CIS and internal governance requirements.
• Deliver clear, actionable security reporting and dashboards for technical and executive audiences, covering vulnerabilities, threats, control coverage, and incident trends.
• Maintain and enhance operational documentation, including runbooks, playbooks, and SOPs.
• Support internal and external audit processes by maintaining evidence artefacts, compliance reporting, and validation of control effectiveness.
• Commit to the FCA Consumer Duty principle by ensuring we drive good customer outcomes across areas that impact customers.

What we're looking for

• Financial Services experience in a similar role.
• Hands-on experience with Microsoft security tools, including Defender for Endpoint, Defender for Cloud, Defender for Identity, and Microsoft Purview.
• Practical experience applying cloud security principles and governance across AWS and Azure, using native monitoring tools for regulatory compliance and operational visibility.
• Experience administering and optimising vulnerability management platforms in operational environments.
• Strong understanding of network architecture and OSI model; able to apply layered security controls across infrastructure and cloud environments.
• Ability to assess control effectiveness and identify compliance gaps against frameworks such as NIST, ISO 27001, CIS Benchmarks, and PCI DSS; experience with ITSM/ITIL and service improvement standards.
• Proven track record in supporting security incidents, implementing automation, and developing scripts to enhance operational efficiency.
• Ability to translate technical findings into clear reports for technical and non‑technical stakeholders; cross‑functional collaboration and mentoring skills.
• Proactive, creative security mindset with a continuous improvement approach. Formal qualifications (e.g., SSCP, CompTIA Security+, CRISC, GIAC GIH) and practical experience preferred.

What we offer

• Lifestyle: Competitive salary and benefits including 33 days holiday (plus bank holidays) with buy/sell options, gadget schemes, contributory pension, and an extra day for your birthday.
• Opportunities to grow: Training and coaching for personal development, and employee recognition programs.
• Health: Private medical insurance, life assurance, and more.
• Wellbeing: Discounts on gym memberships, cycle to work, 24/7 employee assistance, sociable hours, and office snacks.
• Culture: Supportive, value‑driven environment with ethics, dedication, solutions, and empathy; inclusive and diverse.

How to apply

If you are interested in this position and have the right experience, please send your English CV via the apply button. For questions, contact our recruitment team for more information.

Equal opportunity: Intrum strives to create a diverse and inclusive workplace and encourages applicants from all backgrounds to apply. If you need a reasonable accommodation to apply, contact the Intrum Talent Acquisition team before the closing date.

About Intrum

Intrum is a leading provider of credit management services across 20 markets in Europe. We help companies get paid and support people with late payments, contributing to a sound economy. Intrum employs around 10,000 professionals serving about 80,000 companies in Europe. We value leadership, collaboration, accountability, trust, and care, guided by our three leadership principles: Deliver Impact, Inspire Trust, and Embrace Growth. We are an equal opportunities employer and regulated by the Financial Conduct Authority. Pre‑employment screening may include credit, fraud, criminal record, right to work, and references.

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