D365SupportEngineer|Salaryupto£40K|FullyRemotebutwithUKsitetravelweekly

We'rehiringaD365SupportEngineertodeliverfirstandsecond-linesupportacrossMicrosoftDynamics365(Sales,CustomerService,FieldService).You'llhandleday-to daytroubleshooting,supportnewuseronboarding,andcontributemorewidelywithmigrationactivity.

ThisisaremoteUK-basedrole,withregularsitevisits(fullyexpensed)andplentyofopportunitytogrowyourexpertiseinapurpose-drivenD365teamandtech-forwardorganisation.

WhatYoullDo:

• ProvideresponsiveD3651stand2ndlinesupporttoendusers
• Resolveaccess,config,dataandworkflowissues
• Manageticketsthroughtoresolution
• SupportD365migrationsanduseradoption
• Spotrecurringissuesandsuggestimprovements
• ScopetogetinvolvedwithPowerPlatformactivities(Apps/Flows/Automation)

WhatYoullNeed:

• PriorD365experienceinasupportsetting. SuperUserorJuniorProductSpecialist/FunctionalConsultantalsoconsidered. ExposuretotheCEmoduleswillbeessential(CustomerService/Sales/FieldService)
• Confidenttroubleshootingandclearcommunicationskills.
• AdvantageouswouldbesomeMicrosoftcertifications,exposuretoPowerPlatformorAzure.
• Friendly,organised,proactive,andeagertolearn.
• Abletocopeinafast-pacedsetting.

Applynowandbepartofthisforward-thinkingteam.

Kinetechisactingasarecruiterinrelationtothisvacancy. Seeourwebsiteformoreinfoonhowwehandleyourdata.

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