Ready for a challenge?

Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

Just Eat Takeaway Customer Service (CS) and Fraud Prevention is at the forefront of innovating how we interact with our customers and partners. As part of our 2026 strategy, we have strong ambitions to deliver personalised support for both our customers and partners as well as tackling and reducing fraudulent behaviour. We are accelerating our investments in agentic AI and rethinking our data engineering strategy.

Data Engineering is going to enable a strong transformation of how the CS and Fraud Prevention function operates and is central to delivering a positive customer and partner experience.

As a Data Engineer at JET, you will be at the forefront of driving our data-driven initiatives for the organisation. In this role, you will work hands-on with our existing data pipelines, design new pipelines as we onboard new technology and ensure successful delivery of Data & Analytics solutions. You will be instrumental in advancing our data infrastructure, optimising operational efficiency, and significantly contributing to our e-commerce success. You will play a pivotal role in enhancing our data engineering and analytics capabilities and directly impacting decision-making.

Location: Hybrid- 3 days a week from our London or Amsterdam office & 2 days working from home

Reporting to: Manager, Data Engineering (Customer service & fraud prevention)

These are some of the key components to the position:

• Design and delivery of key data pipelines within customer services organisation with a focus on automation, self-serve, fraud prevention, Agentic AI and enabling data driven decision making
• Mentor and develop team members, fostering a culture of continuous improvement and innovation
• Establish and maintain strong relationships with various stakeholders (internal and external). Act as a key POC for Data Engineering-related matters
• Design, review, and evolve processes for data ingestion, transformation, and delivery with a focus on automation and efficiency across batch and streaming systems
• Oversee the technical aspects of data projects, ensuring high standards of quality, performance, and security
• Manage project timelines and resources effectively. Ensure understanding of local business needs and priorities for systems
• Stay up-to-date with industry trends and emerging technologies. Evaluate implementation / integration of emerging technologies such as LLMs

What will you bring to the team?

• Prior experience as a Data Engineer or Software Engineer working with multiple technical work streams
• Advanced skills in SQL and experience with relational databases; proficiency in data transformation tools like DBT is highly desirable
• Experience leading data science projects and using DS techniques to drive business insight
• Experience designing and scaling data pipelines and ETL/ELT workflows using tools like Airflow, Databricks, and AWS
• Excellent interpersonal and communication skills, capable of working effectively in a dynamic team environment and interacting with various stakeholders
• Ability to lead complex projects, manage resources effectively, and deliver high-quality results on-time in a dynamic high-pace environment
• Analytical and problem-solving skills, with a keen attention to detail

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people\'s stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!

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