DC Services Engineer

New Yesterday

If you have a passion for IT technology and a knack for delivering exceptional service, we want to hear from you!
We're looking for a DC Services Engineer to join an innovative team in Edinburgh! In this full-time role your skills will make a tangible impact in the world of data centre operations.
What you will get in your new role
* Evening Shifts, Night Shifts
* 4 Shifts On - 4 Shifts Off
* Salary between £25,000 and £29,000
* Staff Canteen
* Wellness Programme
* Other benefits including opportunities for growth and development in your career path.
Responsibilities in your new role as DC Services Engineer
As a DC Services Engineer, you'll play a crucial role in responding to clients within agreed SLA. Your key responsibilities include delivering intelligent remote hands for clients and other teams, deploying solutions according to project plans, and providing expert cabling support. You will manage incoming requests effectively, while maintaining the highest service quality within the data centre.
Additionally, you'll troubleshoot hardware faults, install and decommission equipment, and ensure smooth operations through effective stock control and record maintenance. This role will require collaboration with third-party suppliers, adherence to stringent security protocols, and management of ticketing and requests to ensure timely resolutions. Flexibility and cooperation with the DC and operational teams are key to achieving our high standards of service.
Your personality, experience and qualifications
The ideal candidate will possess at least GCSE level, or equivalent, in English and have a passion for providing stellar customer service in IT or a related industry. If you have experience in computer hardware troubleshooting, the ability to work well under pressure, and a solid understanding of software and operating systems, we want you on our team! Strong problem-solving skills, logical thinking, and a keen interest in technology are essential. Additionally, having your own vehicle and a full UK driver’s license will be crucial for this role.
If you’re ready to take on a new challenge in the exciting field of data centres and believe you could be a great fit, apply today to join us on this incredible journey!
Apply now!
Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.
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Apply
Location:
Edinburgh, City Of Edinburgh
Salary:
£25,000 - £29,000 /annum
Job Type:
FullTime
Category:
Engineering

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