Deployment Engineer

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Overview

Deployment Engineer (ManageEngine, ITSM, ITIL) - Get Training and certification in ITIL and ITSM products! Remote role - work from home in the UK!

Responsibilities

  • Lead end-to-end deployment and configuration of ManageEngine ServiceDesk Plus (and similar ITSM platforms such as ServiceNow, Jira, Zendesk, Freshservice).
  • Run scoping calls, lead planning engagements (5-day), and own delivery from day one as the face of delivery.
  • Configure and implement ITSM solutions; work with clients in a consultancy/MSP context; lead delivery sessions.

Qualifications

  • Experience deploying ManageEngine ServiceDesk Plus or similar ITSM platforms
  • Hands-on skills in configuration, deployment, and implementation
  • Client-facing experience - ideally in an MSP or consultancy
  • Confident leading scoping and delivery sessions
  • ITIL Foundation certification

Benefits/What you'll get

  • Full training provided - Get certified in ManageEngine and advanced ITIL at the company's expense
  • Opportunity to become the go-to expert for ITSM
  • Remote-based role with occasional UK site visits
  • Funded training: ManageEngine + ITIL
  • Exposure to device management & Active Directory
  • Join a high-growth consultancy with rising demand
  • Remote-first, flexible setup
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Location:
City Of London, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
IT & Technology

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