Desktop Engineer at hackajob (Capgemini collaboration)

We’re looking for a collaborative and detail-oriented individual to join our End User Services (EUS) team. Reporting to the EUS Tower Lead and Team Leads, you’ll play a key role in ensuring the accuracy of our Stock Management Tool/database and coordinating the end-to-end delivery of IMAC (Install, Move, Add, Change) services.

This role is onsite 5 days per week in Barrow in Furness. The individual must have a full UK Driving Licence.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (Disclosure and Barring Service).

Your role

• Build and rebuild devices to meet user needs and follow stock control procedures and support with inventory reporting
• Maintain compliance of the Stock Management Tool/database and manage deliveries into Stores and follow hardware allocation and disposal processes
• Provision and configure equipment for end users
• Coordinate IMAC deliverables from start to finish
• Deliver a positive and professional customer experience, even in high-pressure situations
• You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your Skills and Experience

• Experience in inventory management and software/application installation (preferred)
• A proactive approach to problem-solving and awareness of working to defined SLAs
• Basic understanding of server infrastructure and networking and familiarity with ticketing systems
• Ability to manage multiple tasks and priorities in a dynamic environment and good understanding of desktop environments
• Your security clearance
• To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
• To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
• Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
• Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations accelerate their digital and sustainable transition and create tangible impact. It is a diverse group with thousands of team members across many countries. Capgemini delivers end-to-end services and solutions spanning strategy, design, and engineering, including AI, cloud and data capabilities.

Capgemini. Get The Future You Want.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Software Development

Barrow-In-Furness, England, United Kingdom

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