Overview

We are now looking for a Desktop Support Engineer to join our Technology Services Department working from our London office. Reporting into the Application Support Manager, you will be responsible for ensuring that incidents and service requests are resolved within SLA and act as the first point of escalation and support for IT queries. This is a very technical Service Desk and the successful candidate will gain experience and knowledge of a very wide range of technologies. This role could be suitable for those with experience on a Service Desk who are looking to increase their technical experience, or those looking to start in IT that have strong evidence of technical and analytical skills gained through education.