Overview

Join to apply for the Digital Workplace Engineer (AVD) role at TieTalent

About The Department

The Digital Workplace Engineering team is a key capability within the Digital Workplace Services function. The team works collaboratively across the Group COO, business stakeholders, CoEs & Product Owners. It is responsible for the creation and delivery of our Digital Workplace technology roadmap, maintaining a modern, secure and cost-efficient service. We are passionate about enhancing colleague experience and delivering an evergreen service to our business.

About The Role

The Digital Workplace Engineer will work within a cross functional team and will be responsible for continuously improving our Digital Workplace Technology, with a specific focus on Azure Virtual Desktop technologies. This is a hands-on technical role that requires experience in design and administration of AVD, Azure and core infrastructure services.

Key Responsibilities

• Implement and administer changes across AVD and Digital Workplace Technology.
• Implementing and maturing core controls/activities around AVD and Azure, aligning to Aberdeen’s EUS risk control framework and regulatory requirements.
• Liaising with business teams across Aberdeen (inside and outside Group COO) to understand business strategy and translate requirements into EUC delivery initiatives, being able to understand and articulate the impact on tooling, IT support, and operational costs.
• Drive the adoption of AVD services, reviewing usage and DEX telemetry.
• Contribute to the delivery of the roadmap and the associated backlog.
• Focus on FinOps; creating visibility around EUS costs, AVD usage and highlighting where savings could be generated and putting in appropriate controls to help manage departmental budgets and produce reports for show back/charge back models.
• Work with EUS Engineers and Cyber Security to improve posture of Azure VM’s, aligning to hardening and control standards.
• Creating and managing reporting in relation to AVD performance and usage metrics to improve end user experience.
• Responding to internal and external audits in relation to regulatory requirements and being able to help manage the Risk and Control Self-Assessment (RCSA) controls.
• Automating and reducing manual management wherever possible, adopting a proactive approach to improve overall user experience, providing resiliency and ability to move at pace.
• Responding to major incidents when SME input is required.
• Create, publish and communicate knowledgebase articles. Monitor technology trends and seek ways to enhance continuous improvement initiatives.

About The Candidate

The ideal candidate will possess the following:

• Significant experience managing or supporting IT systems and platforms.
• Implementation of Azure & Virtual Desktop solutions, digital employee experience (DEX), endpoint management, analytics and automation tools.
• Able to work as part of a team and with multiple key stakeholders and manage competing priorities.
• Proficient in operating within an ITIL environment.
• Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity.
• Adept at leveraging automation and AI/ML to drive continuous improvement.
• Technical Skills:
• The candidate is expected to have a proven track record in the use of Azure Virtual Desktop. Recent experience and certifications of some/all of these technical skills are required.
• Experience in managing Azure Virtual Desktops, creating and managing images, backups and understanding sizing options, impacts and costs.
• Experience working with Nerdio is beneficial.
• Intune, Azure Infrastructure, Azure Virtual Desktop, Azure Monitor & Cost Management.
• Information Security and infrastructure/application/data resilience across AVD.
• Infrastructure as Code with Terraform and understanding of scripting tools and languages (e.g., PowerShell, Bash, Python)
• Knowledge of automated deployment processes with Azure DevOps.
• Digital workplace tool management expertise: tools, techniques, monitoring and integration.
• Experience with FinOps practices with Azure, creating forecasting models and reporting.
• Experience with Azure Monitor, Log Analytics and other monitoring tools to understand user experience and performance.
• Understanding of FSLogix and profile management.
• Knowledge of wider M365 & Security tooling beneficial (including but not limited to Defender for Endpoint, Intune, Entra ID)

Benefits

Our benefits
There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Technology, Information and Internet

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