Electrical Engineer - Customer Support Concept Resources are currently recruiting for a number of Customer support Engineers for one of its most valued clients based in Peterborough . Job Title: Customer Support Engineer Company: [Global Manufacturer – Power Test Equipment] Salary: £35,000.00 per annum About the Company A global leader in the design and manufacture of power test equipment, specialising in Dynamometers and Load Banks, our client serves multinational organisations, utilities, government departments, and OEMs worldwide. Known for engineering excellence, high-quality manufacturing, and exceptional customer support, the company operates from a purpose-built facility with advanced CAD and production systems. ISO9001-certified and customer-focused, the business is committed to delivering high-performance solutions—right first time, on time, every time. The Opportunity An exciting opportunity has arisen for a to join the company's dynamic Customer Support team. This role is ideal for a technically skilled individual with experience in electro-mechanical systems and provide industry-leading service. Key Responsibilities * Deliver customer support for Load Bank and Dynamometer products via phone, email, remote access, and on-site visits. * Handle warranty claims efficiently to meet customer and company expectations. * Perform system-level and component-level testing and repairs (electro-mechanical). ...