Are you an organised and customer-oriented individual looking for a new opportunity? Our client, a dynamic organisation located near Ashford, is seeking a Service Administrator to join their team. With their modern offices and attractive benefits package, this company offers an exciting work environment where you can thrive!

As the Service Administrator, your main responsibility will be to provide exceptional customer service as the first point of contact. Your friendly and professional approach will ensure that customers feel valued and their queries are addressed promptly.

Please find all the details below:

Job Title: Service Administrator

Location: Near Ashford, your own transport is required due to the location of the company

Benefits: Modern offices, 25 days annual leave plus a day off for your Birthday

Salary: £26,000 - £28,000 DOE

Hours: Monday-Friday, 8:30am-5pm

Key responsibilities:

Provide customers with a competent and accessible first point of contact. Arrange all call outs and maintenance visits for 12 Engineers across the UK. Ensure that customers are kept informed of service progress. Providing RAMS. Working with client portals and completing client forms eg PQQ's. Liaise with technical support in relation to faults to see if the fault can be rectified over the phone or if an engineer is required. Liaise with engineers on day-to-day jobs progress to ensure all visits are being met...