Location: London (Hybrid – 3 days in office)
Type: Full-time 

Are you ready to step into a high-performance environment at the heart of global markets? We're looking for a motivated and technically skilled eTrading Production Support Engineer to join our fast-paced Application Support team based in London. You'll be part of a global organisation, supporting cutting-edge eTrading platforms used across key financial hubs including New York, Tokyo, and Singapore.

What You'll Do:

• Oversee the day-to-day production support for critical FX applications

• Monitor system health, perform capacity and performance management, and resolve incidents efficiently

• Lead change management activities, including planning, scheduling, and implementing upgrades

• Collaborate with developers, business analysts, and infrastructure teams to enhance platform performance, stability, and low-latency capabilities

• Develop automation tools and scripts to support operational efficiency

• Take ownership of specific applications and tools, becoming the subject matter expert in those areas

• Participate in an on-call rota and occasional weekend work to support production deployments

What We’re Looking For:

• Strong Python scripting skills for building tools and automation

• Solid understanding of Linux (Red Hat), with a focus on performance tuning

• Broad IT knowledge, preferably within a trading or financial services environment

• Hands-on experience with:

  • Scripting: Python, Shell, SQL

  • DevOps tools: Jenkins, Ansible, Artifactory

  • Monitoring: ITRS Geneos, Zabbix, or similar

  • Networking: solid understanding of firewall infrastructure and multicast messaging

Very keen to understand your:

• Familiarity with electronic trading systems (FX or other asset classes)

• Exposure to low-latency, high-availability trading environments

• Project delivery experience in a production or infrastructure setting

We need someone who is:

• Strong communicator and natural collaborator

• Analytical thinker with a hands-on approach to problem solving

• Organised, detail-oriented, and comfortable handling multiple priorities

• Self-starter with the drive to learn new technologies and systems quickly