Field Service Technician - Managed Print Services ?? Location: Birmingham Field-based | Full-time | Competitive Salary + Benefits Are you a skilled technician with a passion for problem-solving and providing excellent service? Join our dedicated Technical Services team awhere you'll play a key role in supporting, maintaining, and repairing managed print equipment across our diverse client base. As a Field Service Technician , you'll be responsible for maintaining and repairing managed print devices to manufacturer our internal standards. You'll deliver high-quality technical support directly on client sites, ensuring uptime, performance, and client satisfaction - all while working safely and efficiently within agreed service levels.

??? Key Responsibilities

Respond to field service calls at client premises promptly and effectively.

Diagnose and repair faults on-site with minimal disruption to clients.

Keep accurate service records using PDA tools and communicate with call control regularly.

Maintain a well-stocked and organised spare parts kit (vehicle ...