Field Engineer Planner

New Yesterday

Field Engineer Planner
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Contract: Permanent Hours: 40 per week Location: Warwick (Hybrid)
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Salary: £28,193
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Shift Pattern
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Rotating shifts:
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\n Mon-Fri: 07:30-16:30, 08:00-17:00, 09:00-18:00, 10:00-19:00 \n
Sat: 08:30-14:00 (1 in 3 rotation) \n
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Saturday weeks are adjusted to maintain 40 hours. Flexibility is essential.
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Role Summary
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Responsible for optimising daily schedules for a field engineer workforce to meet service levels and customer expectations. Acts as a key contact for engineers and team managers, supporting operational efficiency and customer satisfaction.
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Key Responsibilities
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\n Maximise engineer utilisation and reduce travel time \n
Manage same-day planning and job prioritisation \n
Coordinate follow-up visits and parts ordering \n
Communicate effectively with internal teams and customers \n
Monitor job progress and resolve scheduling issues \n
Adapt to daily challenges and ensure resource efficiency \n
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Candidate Requirements
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\n Experience with scheduling/planning systems \n
Strong problem-solving and multitasking skills \n
Calm under pressure with a proactive attitude \n
Excellent communication and PC skills (Word, Excel) \n
Focused on continuous improvement and team support \n
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Benefits
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\n Competitive salary with incentives \n
Up to 25 days holiday + bank holidays \n
Option to buy extra holidays \n
Pension, income protection, and family leave schemes \n
Staff discounts and other perks \n
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Blue Arrow is proud to be a Confident Employer and is committed to helping find great work opportunities for great people.
Location:
Warwick
Job Type:
FullTime
Category:
Engineer, Planner, Field Engineer, Engineering, Planning

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