Field Engineer Planner, Warwick, England, United Kingdom

Field Engineer Planner

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Contract: Permanent
Hours: 40 per week
Location: Warwick (Hybrid)

Shift Pattern

Rotating shifts:

Mon-Fri: 07:30-16:30, 08:00-17:00, 09:00-18:00, 10:00-19:00
Sat: 08:30-14:00 (1 in 3 rotation)

Saturday weeks are adjusted to maintain 40 hours. Flexibility is essential.

Role Summary

Responsible for optimising daily schedules for a field engineer workforce to meet service levels and customer expectations. Acts as a key contact for engineers and team managers, supporting operational efficiency and customer satisfaction.

Key Responsibilities

Manage same-day planning and job prioritisation
Coordinate follow-up visits and parts ordering
Communicate effectively with internal teams and customers
Monitor job progress and resolve scheduling issues
Adapt to daily challenges and ensure resource efficiency

Candidate Requirements

Experience with scheduling/planning systems
Strong problem-solving and multitasking skills
Calm under pressure with a proactive attitude
Excellent communication and PC skills (Word, Excel)
Focused on continuous improvement and team support
Competitive salary with incentives
Up to 25 days holiday + bank holidays
Option to buy extra holidays
Pension, income protection, and family leave schemes
Staff discounts and other perks

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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Location:: Warwick, England, United Kingdom
Salary:: £80,000 - £100,000
Job Type:: FullTime
Category:: Engineering

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