Field Service Engineer (M4 Corridor), Newbury, England, United Kingdom

Field Service Engineer (M4 Corridor)

New Yesterday

Join to apply for the Field Service Engineer (M4 Corridor) role at Ocular

1 month ago Be among the first 25 applicants

Join to apply for the Field Service Engineer (M4 Corridor) role at Ocular

M4 corridor, locations between Bristol and Swindon and Donnington
Full Time
Competitive DOE

M4 corridor, locations between Bristol and Swindon and Donnington
Full Time
Competitive DOE

Job Description

This role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure. The potential areas of work and the client demands in the Midlands area will require the successful candidate to obtain a high level of vetting.

The engineering role will require a great deal of flexibility, and you will need to demonstrate a ’can do’ attitude and be able to stay away when required. You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background.

The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base. Successful candidate will be expected to work off patch and to spend time away from home.

Key Responsibilities

Duties & Responsibilities

Provide a reliable, courteous, efficient, and effective service.
Always maintain a positive image of the company to the customer, through high standards of dress and customer communications.
At the completion of each service visit close or update the helpdesk with the call status
Ensure that any company vehicle provided is maintained in good working order.
Maintain a high level of personal performance demonstrating a willingness to help colleagues.
A flexible approach to working hours.
Adhere to the company’s Management Systems.
To undertake any other duties as required by the Service Manager in delivering a top-class service to the client.
Assist with the call out rota.

Field Based

To provide day to day care, maintenance and repair of the complex Analogue and Digital CCTV Systems on public highways, shopping malls, custodial and general areas.
To provide day to day care, maintenance, and repair of the functional and managed control rooms.
To provide day to day care, maintenance, and repair of the multi-site Access Control Systems.
To be able to support and maintain Perimeter Detection Systems
To complete a planned preventative maintenance regime.
Occasional nights away.
Assist with the call out rota.

Skills & Personal Qualities Qualifications & Experience

Analytical thinker, with a methodical approach to problem solving.
Confident and able to complete documentation.
Able to multitask and work to tight schedules.
Good at knowledge sharing
Keen to develop new skills.
Good self-discipline skills (organized, reliable, self-starter).
Flexible approach to working practices and requirements.
Team player – offers support and knows when to seek help.
Strong customer and communication skills.
Good telephone manner that inspires customer confidence.

Qualifications

Sound knowledge of CCTV, IT and PID Systems on varying scales.
Sound knowledge of Access Control systems with Site Mustering
Sound knowledge of DVR & NVR systems.
On site repair capability.
It is desirable to have knowledge in some of the following areas:

PID’s
Galaxy Alarms
Cortech GUI
CEM Access Control
Synergy
Video Matrix Systems
IP Systems
Networks
Raid Recording
First line repairs on Gates and Barriers (various)

What We Offer

We offer a range of benefits that help make Ocular a great place to work. Please note that benefits may vary depending on region and role.

Remote & Hybrid Working Supported
Flexible Working, Around Core Hours
Health & Wellbeing Programme
Life Assurance (4 x Annual Salary)
5% Matched Pension Scheme
Carry Over Holidays (Up To 5)
Reward & Recognition Programme
Long Service Rewards

Learning & Development

Our focus is on providing a framework for development, which goes beyond just attending training courses and obtaining qualifications.

Instead, it includes coaching and mentoring support, helping you to reach your full potential, and providing recognition for a job well done.

Values

Our values underpin everything we do and are centred around how we care about each other, our customers, and the people we protect.

We Are Human - We look at business in terms of people: our colleagues, our customers, and above all the people we keep safe
We Are Enterprising - We are creative and innovative; we are solution-led and relentless in our quest to find the right outcome
We Are Customer-Driven - We are committed to our customers; our customers’ needs guide everything we do
We Are Honourable - We do what we say we will do, and we do the right thing

Eligibility for Employment in the UK

In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date and the applicant will be unable to start in their role until this has been received by Ocular.

Our Commitment to Equality and Diversity

Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology
Industries
Security and Investigations

Referrals increase your chances of interviewing at Ocular by 2x

Sign in to set job alerts for “Field Services Engineer” roles.

Newbury, England, United Kingdom 6 days ago

Reading, England, United Kingdom 14 hours ago

Reading, England, United Kingdom 1 day ago

Oxford, England, United Kingdom 1 month ago

Field Service Technician / Engineer - Swindon

Reading, England, United Kingdom 1 week ago

Oxford, England, United Kingdom 1 hour ago

Reading, England, United Kingdom 1 month ago

Reading, England, United Kingdom 2 weeks ago

Newbury, England, United Kingdom 1 week ago

Oxford, England, United Kingdom 5 days ago

Oxford, England, United Kingdom 3 weeks ago

Reading, England, United Kingdom 1 week ago

Reading, England, United Kingdom 1 month ago

Oxford, England, United Kingdom 3 weeks ago

Abingdon-On-Thames, England, United Kingdom 1 week ago

Oxford, England, United Kingdom 2 days ago

Oxford, England, United Kingdom 1 month ago

Yateley, England, United Kingdom 1 hour ago

Medical Field Service Engineer, MRI Imaging Systems

Oxford, England, United Kingdom 2 days ago

Oxford, England, United Kingdom 1 week ago

Swindon, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Apply

Location:: Newbury, England, United Kingdom
Salary:: £80,000 - £100,000
Job Type:: FullTime
Category:: Engineering

We found some similar jobs based on your search

New Yesterday

Field Service Engineer (M4 Corridor)
- Newbury, England, United Kingdom
- £80,000 - £100,000
- Engineering
Join to apply for the Field Service Engineer (M4 Corridor) role at Ocular. Be among the first 25 applicants to apply. The role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large scale, high end integrated systems.

More Details