Overview

Field Service Engineer - North Cheshire role at Virgin Media O2

Location: Warrington, Widnes

Job Family: Technicians & Engineers

Job Type: Full Time

Posted Date: 29-Aug-2025

Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission).

You must live in one of the following postcodes: WA1, WA2, WA3, WA4, WA5, WA7, WA8, WA9, WA10, WA11, WA12, L31, L32, L33, L34, L35, L36.

What you’ll do

• Install and maintain broadband, TV, and phone services to customers' homes.


• Quickly resolve technical issues, ensuring customers stay connected to what matters most.


• Provide exceptional service that leaves every customer satisfied and smiling.


• Work independently with the backing of a supportive team, always there to help you deliver your best.

Who we are

Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.

The must haves

• A UK manual driving licence.


• Confidence working at heights and outdoors in all weather conditions.


• To live in one of the specified postcodes above.

The other stuff we are looking for

Skills

• A problem-solving mindset and a passion for helping customers.


• A methodical, organised approach to work.


• The ability to be composed and adapt to any situation.

What’s in it for you

• A starting salary of £29,000 with the potential to earn up to £36,200 through on-target earnings (£4,700 overtime + £2,500 commission).


• Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.


• Market-leading maternity, paternity, neonatal, and carers leave policies.


• 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.


• A 4-day working week – After training, you’ll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.


• Up to 10% employer pension contributions and life insurance.

Next steps

• Complete our quick online application and video assessment.


• If successful, chat with one of our friendly recruiters to learn more.


• Attend an interview with a manager to see if we’re a great match.

We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know - we’re happy to help.

So, if you’re ready for a rewarding career where no two days are the same, apply today.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Telecommunications