Field Service Engineer - Commercial Coffee MachinesLocation: Slough & High Wycombe RegionSalary: £33,440 basic + Overtime (paid at 1.5x)Job Type: Full-time, PermanentSchedule: Monday to Thursday 08:30-17:00, Friday 08:30-16:00No on-call rota or weekend work currently required.About the Role:TXP is working on behalf of a leading provider of commercial coffee equipment to recruit Field Service Engineers for their growing UK service team. This is a fantastic opportunity for experienced engineers passionate about delivering high-quality service in a dynamic, field-based environment.You will be responsible for servicing, installing, and maintaining a wide range of coffee machines across the Slough and High Wycombe areas, ensuring excellent customer satisfaction and supporting the company's service goals.Key Responsibilities:Attend service calls, installations, and planned maintenance visitsDeliver outstanding customer service and technical supportMaintain tools, IT equipment, and company vehicle in line with policyManage spare parts stock to ensure first-time fix ratesCommunicate professionally with customers and internal teamsComplete service documentation accurately and on timeSupport business KPIs and service objectivesBuild strong customer relationships and identify service or product opportunitiesStay up to date with product knowledge and diagnosticsCollaborate with colleagues and support team members when neededBe flexible with travel for training or team coverageWhat We're Looking For:Previous experience in a field service role, ideally within coffee or vending equipmentStrong diagnostic and troubleshooting skillsExcellent communication and customer service abilitiesConfident using digital systems and Microsoft Office (Excel & Word)Ability to work independently and as part of a responsive teamFull UK driving licenceWillingness to travel and stay overnight when requiredMinimum 5 GCSEs (A-C) or equivalentBenefits:£33,440 basic salaryOvertime paid at 1.5xCompany van and toolsTraining and development opportunitiesPension schemeEmployee support programmeBonus and incentive schemesCareer progression within a growing service teamIf you're a skilled engineer with a passion for coffee technology and customer service, we'd love to hear from you!Apply Now:Email: Mobile: 07940 149 373 #J-18808-Ljbffr