Field Service Engineer- south east

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Field Service Engineer - South East Location: Field-based, covering Reading, Oxford, and surrounding areas
This is an excellent opportunity for a technically strong and customer-focused Field Service Engineer to join a well-established organisation known for high-quality engineering solutions. You'll play a key role in supporting customers across the South East by delivering prompt, effective service, maintenance, and repairs.
Key Responsibilities
Deliver first-class on-site service and product support to customers. Diagnose faults and carry out maintenance and repairs remotely and on-site, in line with ISO9001 standards. Plan and deliver both internal and customer training sessions. Investigate and resolve technical issues, warranty claims, and in-field failures. Ensure efficient resolution of issues while keeping stakeholders informed. Complete service documentation and administrative tasks to a high standard. Working on a 1 in 4 weekends rota. Be part of the out-of-hours call rota when required. Maintain strong communication and professional relationships with customers.
Key Skills & Experience:
Electrical qualifications essential (ONC, OND, HNC, HND or equivalent). Strong mechanical competence - ideally cross-disciplinary skill set. Excellent interpersonal skills with a customer-first approach. Competent with computer systems and service software. Self-motivated, with strong time management and planning skills. Able to represent the company professionally in the field.This role offers a mix of technical challenge, autonomy, and customer interaction, ideal for someone who enjoys field-based work and problem-solving.
ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer submit your CV including an outline of your experience as a Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer-role you desire
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Location:
Reading, Berkshire
Job Type:
FullTime
Category:
Engineering

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