Field Service Engineer (White Goods )

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Overview

Job Title: White Goods Engineer / Trainee Field Engineer (electro mechanical)

Area: Worcester

The Company: A successful and established manufacturer with over 40 years' experience specialising in domestic appliances. As one of the major appliance brands in the UK, they are constantly expanding their service team.

Role

Initially you will complete 8 weeks' worth of training to ensure you are an expert on everything you will come across. Once fully trained, you will be based from home with parts delivered overnight, attending 8-10 calls per day (depending on area) in customers' homes. You will be responsible for fault finding and carrying out repairs on a range of domestic appliances manufactured by the brand, aiming for a first time fix every time as well as delivering excellent customer service.

Application

  • A background in white goods repairs would act as a huge advantage to your application (e.g. washing machines, tumble dryers, dishwashers, microwaves, fridges, hobs, ovens, extractor fans etc) however experience in another electro-mechanical field service role would be considered (e.g. coffee, vending, ticket machines, parking, vehicle maintenance etc).
  • Electrical qualifications: City & Guilds 224 Consumer Electrical and Electronic Servicing, City & Guilds 2365 Electrical Installation, 17th Edition, etc.
  • A full UK Driving Licence.
  • Excellent customer service skills - able to handle a variety of customers.

Benefits and Terms

  • Basic Salary: £26,648.75 with a vehicle for private use
  • Product training and bonus scheme
  • Commission on sales (£100-£600 per month)
  • 25 days holiday + bank holidays (opportunity to earn an additional 8 days through no sickness and additional workload in winter)
  • Overtime during the week and weekend (paid at double time)
  • Working from home, progression opportunities, pension and healthcare
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Location:
West Midlands Combined Authority, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
Engineering

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