About Our Client:

Our client is a leading engineering organisation dedicated to enhancing productivity across the Pharmaceutical, Healthcare, Medical Device, FMCG, and Foods sectors. They are committed to providing exceptional service and support to their valued customers through innovative solutions and expert technical knowledge.

Responsibilities:

Deliver front-line technical support, showcasing a positive and professional attitude. Conduct maintenance, repairs, and diagnostics on automated machinery. Offer proactive solutions to boost productivity. prioritise health, safety, and welfare in all tasks. Engage in ongoing training and skill development. Collaborate with the Service Team Leader and Service Support Engineer on project updates. Maintain meticulous records of all activities and customer interactions. Promote after-sales services and identify new opportunities. Ensure compliance with Health & Safety regulations.

Essential (Knowledge, skills, qualifications, experience):

Strong technical maintenance knowledge within an automation environment. Excellent communication and relationship-building skills, adaptable across cultures. Proven experience in precision machine manufacturing and fault finding in mechanical/automation machinery. Familiarity with Health & Safety regulations and electrical circuits (Single Phase, Three Phase, and DC). IT technical background with experience in client/desktop support. recognised...