Field Service Engineer

2 Days Old

Are you passionate about the world of arcade gaming?
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Right Now Group is partnering with a well-known company in the amusement industry, known for its top-tier arcade machines and innovative gaming solutions.
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Due to continued growth, they are now looking for an Arcade Engineer to join their Field Service Engineering team. This is a fantastic opportunity for someone with experience in servicing arcade equipment or a similar field-based engineering role.
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If you are an engineer seeking a company that offers clear career progression? With a structured tier system in place for all engineers, this is the perfect opportunity to take your career to the next level.
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IMPORTANT: A company vehicle will be provided - all applicants must hold a valid driver's license due to the nature of the role.
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Job Title: Field Service Engineer
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Weekly Hours: 40 hours (Shift pattern includes weekends and public holidays)
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Salary : £28k - £34k with up to a 7.5% bonus and vehicle including personal use
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Role Type: Full-Time Permanent
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Location: Field-based - covering various locations across Reading, Bracknell and Basingstoke, Oxford, Swindon, Slough
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Key Responsibilities of an Arcade Engineer:
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\n Install, maintain, and service arcade equipment at multiple locations.
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Conduct network diagnostics and ensure machines are running smoothly for maximum revenue .
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Perform regular preventative maintenance and PAT testing to ensure machines meet safety standards.
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Manage and restock merchandise for select machines.
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Follow all Health & Safety regulations to ensure safe working conditions.
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Work closely with internal teams to manage parts, stock, and redemption tickets efficiently.
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Respond to reactive maintenance requests and ensure minimal downtime for machines.
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Be part of an on-call rota for out-of-hours maintenance when required.
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Able to handle heavy lifting and work in confined spaces.
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Desirable Experience:
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\n Previous experience in a Field Service Engineering or Technician role, preferably within the arcade or amusement machine industry, alternatively bowling or white goods.
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Hands-on experience with arcade equipment installation, servicing, and repair.
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Strong customer service skills and the ability to build good relationships with clients.
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A flexible approach to working hours, including weekends and public holidays.
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Problem-solving skills and the ability to manage multiple tasks and deadlines.
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Ability to work independently as well as part of a team.
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Benefits:
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\n Performance-based bonus up to 7.5%, increasing to 10% after your first year.
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£350 bonus for perfect attendance increasing to £500 in year 2.
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5% pension contribution.
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Excellent career progression opportunities with a clear development path to help you grow within the company.
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Company car including personal use.
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Apply
Location:
Southampton
Job Type:
FullTime

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