Field Service Engineer

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Field Service Engineer \n Midlands\n Salary: circa £35,000 per annum + overtime\n Contract: Full-time, field-based/remote (Midlands)\n \n About the employer \n An independent supplier with 15+ years in the commercial laundry and catering industry, providing unbiased advice and nationwide service across sectors such as care homes, hotels, holiday parks, restaurants, schools, and vets. They repair, service, supply, and install equipment from all major manufacturers, with customer satisfaction at the core.\n \n The role\n We're seeking an experienced Field Service Engineer to troubleshoot, maintain and repair commercial laundry and/or catering equipment across the Midlands.\n \n You'll complete PPM and reactive callouts, diagnose faults, carry out repairs and compliance checks, and keep clear service records while delivering a market-leading customer experience.\n \n As a Field Service Engineer, you'll work independently, manage your schedule efficiently, and liaise directly with customers to ensure minimal downtime and first-time fix wherever possible.\n \n Key responsibilities\n\nAct as the Field Service Engineer on planned and reactive visits: fault finding, maintenance, repairs, and basic commissioning.\nDiagnose mechanical, electrical, and gas-related issues on a wide range of commercial laundry and catering equipment.\nComplete compliance tasks and documentation, including Gas Safe duties and service reports.\nCommunicate clearly with customers and internal teams; ensure parts usage and job notes are recorded accurately.\nCover the Midlands region; occasional stay-overs may be required. \n What you'll bring\n\nProven field service experience with strong troubleshooting and technical support skills.\nMaintenance & repair expertise across commercial laundry and/or catering equipment.\nGas Safe registration (essential).\nFull UK driving licence (essential).\nExcellent communication skills; able to work independently and remotely.
\n Package & benefits\n This Field Service Engineer position offers:\n\nCompany van & fuel card\nCompany workwear\nMonthly bonus scheme\nOptional overtime earning potential \n An enhanced DBS check will be needed for this role which can be arranged by the client if successful. \n \n How to apply\n Apply via the online instructions. HMIND INDHM
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Location:
Birmingham
Job Type:
FullTime
Category:
Engineer, Service Engineer, Field Service Engineer, Engineering, Field Service, Field Engineer, Service

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