Overview

Role: Field Service Engineer

Location: High Wycombe (you'll report/be allocated to the Croydon Service Centre)

Hours: 45 hours per week | 9 hours per day between 06:00 and 18:00, Monday to Friday. A 40-hour per week option is available.

Salary: £49,935.60 - £54,545.40 pa DOE (based on 45hpw)

This is a mobile role where you’ll be responsible for servicing, repairing, and maintaining specialist vehicles at customer sites and company workshops. You’ll play a vital role in ensuring our vehicles are safe, compliant, and operating at peak performance.

Key Responsibilities

• Diagnose and repair faults on vehicle chassis and mounted equipment
• Carry out servicing and maintenance to a high standard
• Prepare vehicles for MOT inspections and ensure compliance with Department Of Transport specifications
• Use diagnostic software and tools to identify and resolve issues
• Log all work using PDA software and maintain accurate service records
• Travel to customer sites across the UK, sometimes at short notice
• Maintain a clean and safe working environment at all times
• Communicate clearly with customers and provide excellent service
• Support health and safety practices and complete risk assessments as required

Ideal Candidate

• NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance
• Previous experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer)
• Strong diagnostic and fault-finding skills
• Knowledge of vehicle technology systems and compliance standards
• Comfortable working independently and managing your own workload
• Excellent communication and customer service skills
• Flexible with working hours and willing to travel
• General computer literacy and ability to complete technical documentation
• Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus

Why Youll Love Working Here

• 25 days holiday plus Bank Holidays (pro rata to 20 days plus Bank Holidays for a 4-day week)
• Enhanced Pension Scheme and Death In Service benefits
• Employee Assistance Programme with 24-hour support
• Health Shield Medical Cash Plan
• GP Anytime online 24/7 access
• Training and Development opportunities
• Cycle to Work Scheme
• Care Concierge and Occupational Health Support
• My Benefits Platform with discounts across categories
• Independent Mortgage Advice

Notes

Please note: Dennis Eagle is not a sponsoring organisation. The successful applicant must already have the right to work in the UK or be able to secure it independently.

We welcome applicants from all backgrounds and may consider candidates who do not meet every single requirement. We are committed to fostering an inclusive workplace and supporting your growth in the role.

Legal and Equality Statement

At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to creating a workplace where diversity is celebrated and will interview all disabled applicants who meet the minimum criteria for the vacancy.