Forklift Engineer

We are seeking a highly motivated, skilled and experienced Forklift Field Service Engineer to join our UK Corporate Account Field Service Team and work in a fast-paced, progressive, dynamic environment, to support our expanding business. This role will help to deliver the highest possible level of maintenance / service / engineering support and customer care. The duties of the role will include but are not limited to the following;

Responsibilities & Duties:

• Carry out scheduled Preventative maintenance and servicing of materials handling equipment
• Fault diagnosis & repair of materials handling equipment
• Liaising with Combilift support functions, with regards to issues identified in the field
• Accurately complete service reports & job sheets via Combilift support systems
• Ensure accurate identification & timely ordering of parts via Combilift support systems
• Return of parts where appropriate through Combilift processes and procedures
• Carry out all repair and service work in line with relevant Service Level Agreements and Combilift standards ensuring the highest possible level of customer satisfaction
• Ensuring customer relationships are maintained through high standards of customer service, communication and personal presentation
• Travel as necessary
• Overtime where required
• Ensure all company and customer health and safety procedures are adhered to
• Ensure company vehicle is maintained and well presented at all times
• Van stock levels to be managed accurately
• Act as a Company Ambassador at all times ensuring the highest standards of presentation are met
• To visit the Combilift factory/HQ as required

Working Hours:

40 hours per week

Salary:

Negotiable, depending on experience

Payment door to door

Overtime opportunities.

Person Specification:

We are looking for electrical, hydraulic & mechanically biased engineers from all types of maintenance / service background specifically forklift, mobile plant, general automotive technicians, HGV, agricultural or ex forces military vehicle engineers.

The ideal candidate will hold a clean driving license. They will also have experience of working in a customer facing environment and be used to working unsupervised.

Qualifications / Skills:

• Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required.
• Knowledge of Combilift products is advantage but not essential. Product training will be given.
• Good communication skills are essential.
• Ability to work both, as an individually and as part of a team is essential.
• Must be a quick learner and have a willingness to learn new skills.
• Must be willing to work additional hours to complete job.
• Occasional overnight stays are required.
• Must be able to work well under pressure.
• IT Skills are required.
• Ability to do light welding is an advantage, but not necessary.

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Work Location: On the road