Job Title:

Field Service Engineer

Salary:

£32,000 - £43,500 per annum

Hours:

47.5 per week

Travel:

Nationwide travel across sites

Benefits:

Company van, fuel card, food allowance, hotel accommodation

Role Overview:

The Field Service Engineer is responsible for performing maintenance and repairs on client assets within depots, including rail-related systems and equipment. The role involves proactive and reactive work, adherence to safety protocols, and providing excellent customer service on-site.

Benefits:

* Company van

* Fuel card

* Food allowance

* Hotel accommodation

* Overtime uplift after core hours completed

* Pay reviewed annually

* Christmas bonus

* On-call bonus

* 30 days holiday, increasing for years of service

Key Responsibilities:

* Conduct scheduled maintenance and reactive repairs on client assets.

* Follow instructions from the Manager or Operations Supervisor for work tasks.

* Ensure all work complies with company policies, safety standards, and site procedures.

* Complete job sheets, PPM forms, and site reports daily, ensuring they are signed by the client and submitted within the working day.

* Act as the first point of contact with clients during site visits.

* Book on and off-site according to client procedures.

* Wear appropriate PPE at all times during duty.

* Maintain and report on the condition of company vehicles and equipment.

* Report accidents, incidents, or hazards immediately to supervisors.

* Maintain a functional mobile phone and ensure communication is effective.

* Work additional hours in emergency situations, following risk assessments.

* Attend engineering and safety meetings as required.

* Lead and mentor junior staff and assist in training.

* Be "on-call" as per the rota.

* Stay overnight when necessary, with accommodation arranged as per business needs.

Qualifications & Competencies:

* Minimum of 2 years' engineering experience, rail experience or equivalent.

* Good understanding of electrical and mechanical systems.

* Valid PTS (Personal Track Safety) certificate within three months of employment.

* Knowledge of CWM, CET, fuelling systems, and depot equipment.

* Competent in the correct use of tools, equipment, and PPE.

* Basic IT skills for reporting and communication.

* Practical engineering skills with supervisory or leadership capabilities.

* Ability to follow method statements, risk assessments, and emergency procedures.

* Proactive approach to work practices and safety.

Additional Requirements:

* Possession of the appropriate tools and equipment.

* Ability to work efficiently and economically alongside colleagues.

* Maintain a professional standard in PPE and vehicle condition.

* Ability to sign off work sheets and assist with training junior engineers.

* Willingness to stay overnight as required by the business