Field Service Engineer – Shape the Future of Diagnostics

Are you passionate about technology, problem-solving, and making a real difference in healthcare? An established UK-based IVD company with over 40 years of expertise in clinical, food, veterinary, and environmental diagnostics is looking for a motivated Field Service Engineer to join its growing service team.

This is your chance to step into a role where you’ll work hands-on with cutting-edge diagnostic instruments used in microbiology, immunology, and molecular diagnostics, directly supporting laboratories that impact lives every day.

Thinking of a career change?

If you’re currently a Biomedical Scientist working in a clinical laboratory and want to move into a field-based engineering role, we’d love to hear from you. Full training and mentoring will be provided, so you can smoothly transition into this exciting career path.

What You’ll Do

Install, commission, and validate diagnostic instruments in clinical labs across the UK. Carry out routine maintenance, emergency repairs, and precise calibrations. Troubleshoot technical issues to minimise downtime for customers. Provide hands-on technical training and support to end-users. Collaborate with Sales, Operations, and Technical Support to deliver exceptional customer service. Maintain accurate service records in line with regulatory standards.

What We’re Looking For

A degree/diploma in Engineering, Biomedical Science, Electronics, or a related field. Experience in field service, instrumentation, or laboratory diagnostics (but full training provided for Biomedical Scientists). Strong problem-solving skills with a mechanical/electrical mindset. Excellent communication and customer service skills. A proactive, independent worker who’s flexible and travel-ready. Full UK driving licence (essential). Knowledge of ISO 13485/CE/UKCA quality standards is desirable but not essential.

What’s on Offer

Competitive salary based on your skills and experience. Performance-based bonus scheme. Fully expensed company car (available for personal use). Comprehensive training + ongoing professional development. A supportive, collaborative team culture. The chance to work with cutting-edge diagnostic technology and make a real impact.

If you’re ready to grow your career in a role that combines technical expertise, customer interaction, and the opportunity to support life-saving diagnostics, apply today and take your next step with a trusted UK leader in IVD innovation.