Join to apply for the Field Support Engineer - ITS role at TK Elevator1 day ago Be among the first 25 applicantsJoin to apply for the Field Support Engineer - ITS role at TK ElevatorGet AI-powered advice on this job and more exclusive features.What We ExpectWe are currently seeking a Field Support Engineer with technical elevator knowledge and experience of our major competitors’ products to join our pioneering team in Manchester.What We ExpectWe are currently seeking a Field Support Engineer with technical elevator knowledge and experience of our major competitors’ products to join our pioneering team in Manchester.As a Field Support Engineer, your day to day will include:Provide remote technical support to TKE field technicians across Europe, with occasional travel to give on-site support when requiredGet involved in research about new control systems and digital solutionsAssist in the development of training simulators and product test rigsUndertake training as necessary to be at the forefront of industry and technological developmentsDeliver training courses to field engineers from across EuropeAssist with the preparation of product support content for field useWho we are looking forProven experience working as a field support engineerA subject matter expert in one or more our major competitors’ product linesExcellent communication skills: verbal, telephone and writtenPositive attitude, capable of working under pressure as part of a teamConfident in using your own initiative and proactive thinking outside of the boxAn investigative mind-set that approaches issues from all angles, especially for the purpose of identifying workarounds for on-going incidentsDemonstrated exceptional customer service and problem-solving skillsNVQ4 (or similar) qualification an advantageProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)It is desirable if you have language skills, especially in French (Italian or German can be also considered)What we offerCompetitive salary paid on a monthly basis34 days holiday, inclusive of bank holidaysAttractive company pension schemeHealth cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.Life Assurance Scheme - 4x annual salaryFree access to premium health and wellbeing appsSubsidised gym membershipIndustry-leading enhanced maternity and paternity provisionMultiple salary sacrifice benefits including Electric Cars and Cycle2WorkLong Service award scheme, with holiday benefitsEmployee Assistance ProgrammeRefer a friend schemeWho we areWe are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.TK Elevator’s service and maintenance operations are supported by our International Technical Services network (ITS): a global network of research centres and product experts dedicated to providing high-level technical support for our competitors’ elevators and escalators. ITS Manchester is a unique environment, with lift and escalator engineers alongside software and electronics specialists, working together to understand the latest technology developments in our industry and deliver solutions for our customers’ service requirements. The ITS network is committed to making our extensive knowledge in third-party maintenance accessible to each of TK Elevator’s service technicians across the world, so they are equipped to provide highest quality service and keep customers’ equipment moving.ContactSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionIndustriesMachinery Manufacturing, Facilities Services, and ConstructionReferrals increase your chances of interviewing at TK Elevator by 2xGet notified about new Information Technology Engineer jobs in Wythenshawe, England, United Kingdom.Manchester, England, United Kingdom 2 months agoStockport, England, United Kingdom 4 days agoWarrington, England, United Kingdom 4 days agoStockport, England, United Kingdom 1 week agoStockport, England, United Kingdom 1 month agoManchester, England, United Kingdom 1 month agoSenior Information Technology Support EngineerStockport, England, United Kingdom 1 day agoManchester, England, United Kingdom 5 days agoStoke-On-Trent, England, United Kingdom 3 weeks agoWarrington, England, United Kingdom 1 week agoManchester Area, United Kingdom 3 weeks agoManchester, England, United Kingdom 1 month agoManchester, England, United Kingdom 2 days agoSalford, England, United Kingdom 4 days agoManchester, England, United Kingdom 6 days agoHattersley, England, United Kingdom 1 week agoSystems Engineer in Actuation Systems Centre of ExcellenceManchester, England, United Kingdom 5 days agoManchester, England, United Kingdom 6 days agoStoke-On-Trent, England, United Kingdom 3 weeks agoSalford, England, United Kingdom 3 days agoInformation Technology Operations ManagerWarrington, England, United Kingdom 1 week agoManchester, England, United Kingdom 1 month agoManchester, England, United Kingdom 1 week agoSecurity Systems Small Works/Install EngineerTest & QA Lead - Business Systems & Engineering ApplicationsGreater Manchester, England, United Kingdom 2 weeks agoDevOps Engineer – Build & Release Systems | DefenceCrewe, England, United Kingdom 1 week agoPrincipal Network Engineer/Architect – Data CentreManchester Area, United Kingdom 4 days agoManchester, England, United Kingdom 1 week agoWe’re unlocking community knowledge in a new way. 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