Overview

Our client is seeking a skilled Fire Alarm Service Engineer to join their established team. The role involves servicing, maintaining, and repairing fire alarm systems across a range of commercial and residential sites. This position plays a vital part in ensuring life safety compliance and maintaining high standards of customer service.

Responsibilities

• Carry out routine preventative maintenance in line with BS 5839-1 standards
• Diagnose and repair faults in fire alarm systems efficiently
• Respond to emergency callouts to restore system operation
• Provide clear and concise reports on all service activities
• Maintain accurate records of service calls and completed work
• Communicate effectively with customers to explain findings and solutions
• Ensure health and safety compliance on all sites
• Support installation and commissioning of new fire alarm systems where required

Required Qualifications

• Level 2 qualification in Fire Detection and Alarm Systems (NVQ or equivalent) – desirable
• Minimum 3 years' experience as a Fire Alarm Service Engineer
• Strong knowledge of BS 5839 standards
• Proven fault-finding and diagnostic skills
• Experience using fire alarm testing equipment
• Full UK driving licence
• Excellent communication and interpersonal abilities
• Ability to work independently and within a team
• Strong customer service focus
• Good time management and organisational skills
• Physically fit to undertake duties, including working at heights and carrying equipment

Additional Qualifications

• Positive, professional approach with a strong work ethic
• Flexibility to adapt to varying work environments and client needs
• Commitment to continuous learning and skills development

Benefits

• Competitive salary with OTE up to £45,000
• Annual discretionary bonus (Employee-Owned Trust scheme)
• Career development and training opportunities
• Company vehicle, van, and fuel card provided
• 25 days' paid holiday plus pension scheme
• Opportunity to work within a dynamic and growing industry

Company Overview

Our client is a reputable organisation within the fire safety industry, committed to delivering high-quality solutions and exceptional customer service. With a strong presence in the sector, they provide reliable fire protection services to both commercial and residential clients