OverviewMarlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, is looking to grow their team with the appointment of an experienced Fire & Security Minor Works Engineer in the Anglia area. The role involves working closely with the Minor Works / Installations Team on small projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world-class customer service.ResponsibilitiesLiaise with the Lead Engineer on all troublesome sites, including any critical issues.Work closely with subcontract labour and onsite clients.Maintain Fire & Security Systems in your region when demand requires.Ensure effective communication with customers and schedulers when planning site visits.Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements.From time to time, you may be required to support the Service Engineers on particular jobs, and occasionally work slightly out of your designated postcode area.Plan and respond to routine and reactive call visits in your area.Maintain your stock levels with support from the Stores team.Attend training sessions as and when required.Attend Engineering team meetings as and when required.Identify any personal training and development needs to help you provide the best possible customer service.Our SystemsFire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, ProtecIntruder: Galaxy, Texecom, Scantronic, Menvier, RiscoCCTV: Hikvision, Dahua, Bosch, Generic Analogue SystemsAccess Control: Paxton, PAC, SaltoRequirementsWho We’re Looking ForSkillsIn addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team, we are specifically looking for candidates who offer:Good all-round knowledge of Fire and Security Systems.Experience of working in a similar role previously - Fire & Security Installation Experience (minimum of 2 years).Technical background in the electrical / electronic industry.Experience of front-line customer contact preferred.Knowledge of current industry standards and able to commission multi-disciplined systems.Self-motivated and able to organise workload, with the ability to work on own initiative.Highly organised, professional and computer literate.Full UK Driving Licence.BenefitsHow we Attract, Reward & Retain Our EmployeesAt Marlowe Fire & Security, we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.Company Van with fully fitted Van vaultsFull use of our Academy training + external training6 training days a yearRoyal London Pension SchemeLife Assurance x4 Basic SalaryEmployee Recognition SchemePaid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)Paid Holidays plus Bank HolidaysAdditional Day holiday each full year of completed service (up to 25 days)Mental Health & Well-being schemeDevelopment & Progression opportunities4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.Equal OpportunitiesAt Marlowe Fire & Security Group we strive to create a diverse, inclusive environment and are committed to supporting equal opportunities. Please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.Right to WorkMarlowe Fire & Security Group do not offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK, or will need additional support to extend your current Right to Work status, your application cannot be considered.

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