Fire & Security Service Engineer - BirminghamJoin Marlowe Fire & Security, where innovation meets dedication. We are looking for passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.OverviewOur Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world-class customer service, and be rewarded for doing so.ResponsibilitiesMaintain Fire & Security Systems in your assigned areaRespond to service calls on all types of Fire and Security systems in line with current standards and customer requirementsPlan and respond to routine and reactive call visits in your areaMaintain effective communication with customers when planning site visitsMaintain your stock levels with support from the Stores teamAttend training sessions as requiredAttend Engineering team meetings as requiredIdentify any personal training and development needs to help you provide the best possible customer serviceSystemsFire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, ProtecIntruder: Galaxy, Texecom, Scantronic, Menvier, RiscoCCTV: Hikvision, Dahua, Bosch, Generic Analogue SystemsAccess Control: Paxton, PAC, SaltoRequirementsWhat We're SeekingWe are seeking candidates who have the expertise and a passion for making a meaningful impact. For this opportunity, we are specifically looking for candidates who offer:A technical background in the electrical / electronic industryGood all-round knowledge of Fire and Security SystemsExperience of front-line customer contact preferredExcellent organisational skillsA professional and presentable demeanorAbility to deliver exceptional customer serviceAt Marlowe Fire & Security, you'll join a vibrant team that values your contributions and growth. If you're ready to elevate your career, we’d love to hear from you.BenefitsOTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission schemeCompany Van with fully fitted van vaultsFull access to our Academy training and external training6 training days per yearRoyal London Pension SchemeLife Assurance x4 Basic SalaryEmployee Recognition SchemePaid Referrals Scheme (up to £1,000 per successful referral)Paid Holidays plus Bank HolidaysAdditional holiday each full year of completed service (up to 25 days)Mental Health & Well-being schemeDevelopment & Progression opportunities4-day induction programme on startEqual OpportunitiesWe are dedicated to fostering a diverse and inclusive workplace. We celebrate our unique qualities and are committed to equal opportunities. If you need reasonable adjustments to participate in the recruitment process, please let us know.Right to WorkWe are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK, or require assistance extending your status, your application cannot be considered.Location note: Birmingham, England, United Kingdom #J-18808-Ljbffr