OverviewDevelop a customer service SaaS: an application for customer service agents and an SDK for clients. Develop a responsive frontend in VueJS. Focus on performance and user experience.ResponsibilitiesWork with Product Owners and development team members to determine new features and user stories needed in the applications and projects.Participate in code reviews to ensure increments adhere to the user story and established architecture and resource libraries.Respond to production support calls for quick diagnosis and repair to keep client systems running smoothly.Participate in team ceremonies including planning, grooming, product demonstrations, and retrospectives.QualificationsFamiliarity with at least one frontend framework: Vue, React, or Angular.Familiarity with state management tools: Vuex, Redux, Ngrx.Familiarity with Git, ES6, Webpack, and Sass.Experienced with real-time applications.Firebase is a bonus.An ability to work independently.Excellent communication skills.Company and CultureAt Pleased, our mission is to please our clients and their customers. To achieve that, we offer an all-inclusive, easy-to-use, and affordable support software. We\'re looking for people who are passionate about our product and serving our clients. We retain our team members with a dynamic and flexible work life which empowers them to create value, and rewards them generously based upon their contribution.Pleased.com is a new and exciting SaaS customer support solution for small and large businesses. We improve the application on a daily basis and are continuously adding new features. With us, you\'ll always have something new and exciting to work on and never be bored!We\'re a small and fast moving agile team. We need talented individuals to drive increased growth and contribute to innovation, creativity and hard work that currently serves our clients further. The top-down mentality at Pleased is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they\'re in your way.Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results.Pleased is independently managed and financed, meaning we don\'t have arbitrary shareholder or VC targets to cater to.We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.BenefitsQuarterly bonusesCore hours of 10am-3pm in a local timezone, but flexible hours outside of thisTop-of-the-line equipmentReferral bonuses28 days paid annual leaveAnnual company retreatHighly talented, dependable co-workers in a global, multicultural organisationPayment via DEEL, a world-class online wallet systemOur teams are small enough for you to be impactfulOur business is globally established and successful, offering stability and security to our Team Members #J-18808-Ljbffr