Fullstack Engineer - Customer Delight - 100% Remote - Europe

New Yesterday

OverviewFullstack Engineer - Customer Delight - 100% Remote - Europe at HostawayThis is a fully remote role, but the candidate must be within the EMEA region to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within the EMEA region.Hostaway is a market-leading SaaS scale-up transforming the vacation rental industry. We partner with giants like Airbnb, VRBO, and Booking, and deliver customer-centric solutions that drive growth, learning, and innovation for our team and customers.About The TeamThe Customer Delight team is dedicated to creating premium customer experiences. We work across the full Hostaway platform to automate processes, build proactive features, and deliver improvements that our customers feel every day. We act as a “solutions team” within engineering—solving both urgent, high-visibility issues and broader initiatives that span multiple areas.About The RoleAs a Fullstack Engineer (PHP, React), you’ll deliver rapid fixes and long-term enhancements that make a visible difference for our users. You’ll own projects end-to-end, collaborating across teams to identify and resolve friction points. Self-starters can thrive—taking ownership of problems, driving solutions across domains, and making a tangible impact. Your work will directly contribute to measurable gains in customer satisfaction (NPS/CSAT) and position you as a go-to engineer for impactful, cross-domain solutions.What You’ll DoBuild and improve full-stack features (PHP backend, React frontend) to enhance customer experience.Deliver quick, high-quality fixes for urgent issues.Lead initiatives like platform localization, design system migration, and customizable notifications.Collaborate with Product, Support, and other teams to identify and resolve friction points.Automate workflows to reduce support load and empower users.Contribute to technical discussions and raise engineering standards.Job Requirements3-5+ years of experience in full-stack software engineering (SaaS preferred).Strong proficiency in PHP and React, plus comfort working across frontend, backend, and integrations.Proven ability to debug complex issues and design pragmatic, customer-focused solutions.Curiosity, adaptability, and a bias toward action — you enjoy variety and thrive in fast-moving contexts.English proficiency (C1 or above).What We OfferCompetitive Compensation: We offer competitive pay based on market rates in the country of the applicant.100% Remote: Work from anywhere within your country of residence. No office location.Equity: Stock options in a fast-growing and profitable company.Values-Driven Leadership: Core values guide strategic and tactical decisions.Professional Growth: Learning opportunities and career advancement.Annual Paid Leave: Amounts vary by country and contract norms.Country-specific Benefits: Health Insurance and Pensions where customary in your country.Dynamic Team Culture: Global team across 40+ countries, fostering innovation and fun.Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied. #J-18808-Ljbffr
Location:
Tottenham, England, United Kingdom
Job Type:
FullTime

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