Prolific is not just another player in the AI space—we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.

The role

We are seeking an experienced, technical revenue operations professional to join us as Go-to-Market (GTM) Engineer, in our GTM Operations team.You will build the infrastructure that powers how we scale our GTM teams, delivers value for customers and accelerates our global revenue growth. This critical role will be responsible for architecting our revenue engine, and driving operational excellence across our Sales, Marketing, Customer Success, and Partnerships teams. You will own and optimize our GTM technology stack, leveraging automation, AI tools and data pipelines to build processes and workflows. You will integrate data and insights across the customer lifecycle to enhance the customer experience and the effectiveness of the GTM organisation. You will be a trusted partner to the GTM leadership team, providing data-driven insights and recommendations to improve performance and drive revenue growth.

What you’ll be doing in the role

• Own and optimize the GTM technology stack (including CRM, sales automation, marketing automation, enrichment, and sales enablement tools).
• Evaluate and implement new technologies to improve GTM efficiency and effectiveness.
• Leverage automation, data pipelines, and AI tools to streamline processes and optimize GTM systems.
• Implement workflows to reduce customer friction, increase conversion rates and accelerate time-to-value for customers across the lifecycle.
• Manage existing vendor contracts and renewals and own the GTM tooling budget.
• Analyze data, identify inefficiencies, and translate insights into actionable strategies to enhance sales outcomes.
• Lead and manage GTM projects, ensuring timely and successful completion.
• Design and deliver effective GTM enablement programs, including training and resources. Ensure GTM teams are proficient in using GTM systems and processes.
• Cross-functional coordination and stakeholder management, partnering closely with Finance, Data and Supply teams.

What you’ll bring to the role

• A passion for building technical systems that empower GTM teams to move faster and scale effectively.
• 5+ years of experience in GTM Operations, RevOps or Sales Operations in a SaaS company.
• Deep experience with GTM processes and technology stacks.
• Strong understanding of sales, marketing, and customer success metrics and experience in designing tooling that enables their workflows.
• Systems thinker, with strong analytical skills and the ability to identify opportunities to automate or standardize.
• An ownership mindset and a drive to address complexity with a problem-solving orientation.
• Ability to work in a high-velocity, impact-oriented environment.
• A desire to get hands-on and into the details while also zooming out to the 10,000-foot system view.
• An ability to communicate effectively with technical and non-technical audiences.

Why Prolific is a great place to work

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.

Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.

By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.

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