JOB – Graduate Technical Support Engineer

LOCATION – Brightlingsea

TERM – Permanent

SALARY – £25,000 to £32,000 per annum (plus benefits)

My client is a leading engineering and technology company supplying products into a range of industries. They are looking to take on a Graduate Technical Support Engineer to join their team in Brightlingsea.

The Graduate Technical Support Engineer will ideally have the following attributes:

• A degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field

• Strong technical problem-solving and analytical skills

• Good communication skills, both written and verbal, for dealing with customers and internal teams

• Proficiency with Microsoft Office and ideally some experience with CAD or ERP systems

• A willingness to learn and develop within a technical support environment

• Ability to work both independently and as part of a team

• Customer-focused attitude with good organisational skills

The Graduate Technical Support Engineer role will involve:

• Providing technical support to customers on the company’s products and systems

• Assisting with fault diagnosis, troubleshooting, and technical queries

• Working closely with the engineering and production teams to resolve issues

• Preparing technical documentation, reports, and manuals

• Supporting product testing and validation activities

• Ensuring all technical support activities are logged and tracked

• Gaining hands-on product knowledge and training to develop into a key technical expert

If you are interested in this position, please apply with an up-to-date CV as soon as possible, along with your availability and salary expectations.