Your new role The purpose of this role is to support the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager in supplying a world-class repair and build service to my clients' customer base. You will maximise team effectiveness and productivity and ensure all contractual SLA's and efficiency metrics are met to deliver this world-class customer experience. You will liaise closely with peers in Enterprise Field Service to support and implement improvement strategies, performing over and above in the workshop functions enabling my client to meet contractual customer SLA's. Resonsibilities To carry out Workshop warranty and break fix repairs on all products supported by the company including laptops, desktops, switches, routers and printers Have a good understanding of networking technologies Installation of operating systems across a network Via SCCM, PXE, and also via USB Have a good working knowledge of SSH, Telnet and Putty to aid configuration of various equipment Ability to perform Bios / Firmware updates for various equipment and manufacturers Have a good working knowledge of Active Directory Have a good working knowledge of operating systems such as Linux, Microsoft Windows 7, 8, 10 to aid in configuration and troubleshooting Have a good working knowledge of encryption technologies such as Bitlocker and Mcafee Drive Encryption