37 hours per week

Bridgend County Boroughs ICT Service Area is committed to providing a customer led information technology service. Our aim is to exhibit continuing improvement in all its activities by concentrating on meeting the business needs of its customers by means of appropriate investment in technology and staff.

Working under the guidance of the IT Support Team Leader you will provide technical hardware and software support on network and PC operating system products together with the installation and support of ICT hardware. As you will be working at times without supervision you will need to be able to use your initiative and judgement to provide effective solutions to problems.

You will possess a HNC or relevant ICT qualification, or the ability to demonstrate competence through experience. The successful candidate will be able to greet customers in Welsh.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

The councils Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

Closing Date: 21 August 2025

Shortlisting Date: 22 August 2025

Interview Date: 04 September 2025

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification

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Job details Job reference 17757 Date posted 07/08/2025 Application closing date 21/08/2025 Location Bridgend County Borough Council Salary £31,537 - £32,597 per annum Contractual hours 37 Basis Full time Job category/type ICT Attachments Blank

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