Infrastructure Engineer (3rd Line) £55k + Benefits Location: Remote with on site visits when required. Environment:- VMware ESXi, SAN, Cisco, Fortinet, Azure, 365 Services, Public Cloud, 3rd Line Support, Managed Services, ITIL, Hosted Environments We're seeking an experienced 3rd Line Infrastructure Engineer to deliver high-quality support and implementation for our customers' data centre and network environments. What you'll do: * Provide L3 escalation support and resolve complex infrastructure incidents * Deliver onsite and remote troubleshooting, root cause analysis, and problem management * Support core technologies including Security, LAN/WLAN, VMware, SAN, and authentication services * Assist with small changes, service requests, and managed services * Mentor junior engineers and collaborate with partners, suppliers, and customer teams What you'll bring: * 5+ years in enterprise infrastructure support * Strong knowledge of VMware, Extreme Networks (LAN, WLAN, Fabric), Fortinet/Cisco Firewalls, Microsoft 365/Azure, and public cloud environments * Excellent problem-solving, documentation, and communication skills * ITIL and vendor certifications (Extreme, Fortinet) desirable Apply now for full details

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