Overview

We are seeking a dynamic Infrastructure Engineer to join our team in Ipswich. This pivotal role involves designing, implementing, and maintaining cutting-edge IT infrastructure solutions that ensure reliability, scalability, and security. You’ll work across a diverse range of technologies, including servers, networks, storage, and cloud platforms, while driving system availability and disaster recovery strategies. As a key technical resource, you’ll collaborate with cross-functional teams, provide advanced support, and champion continuous improvement initiatives. If you’re passionate about delivering seamless IT services and operational stability, this is the opportunity for you!

We believe every candidate brings something special. Even if you feel you’re close but not an exact match, we encourage you to apply.

Responsibilities

• Infrastructure Design and Implementation: Develop scalable and secure IT infrastructure solutions, including servers, storage, networks, and cloud environments.
• Align infrastructure designs with application architecture and business objectives.
• Implement load-balanced solutions for high availability and disaster recovery.
• Evaluate emerging technologies to enhance system performance and reliability.
• System Administration & Maintenance: Manage physical and virtual servers, Active Directory, DNS, and Microsoft application services.
• Administer telephony systems and contact center solutions.
• Monitor systems to optimise uptime and performance, ensuring compliance with policies and standards.
• Disaster Recovery & Support: Develop and test disaster recovery plans to meet business and client requirements.
• Act as an escalation point for complex technical issues, collaborating with IT support teams to resolve problems efficiently.
• Documentation & Process Improvement: Maintain detailed documentation of infrastructure designs, processes, and troubleshooting procedures.
• Identify areas for improvement in processes and recommend future standards.

About You

• Relevant certifications (e.g., MCSE, Azure Certified Solutions Architect) are highly desirable.
• Proven expertise in server/network administration, virtualisation, and cloud technologies.
• Proficiency in Microsoft server operating systems, Active Directory, DNS, IIS, SQL, and Exchange Online.
• Strong understanding of networking topology, firewalls, routers, and hybrid cloud environments.
• Hands-on experience with virtualisation technologies (VMware, Hyper-V) and scripting tools (PowerShell, Python).
• Strong communication and collaboration skills, with a systematic approach to problem-solving.
• Ability to mentor and foster technical expertise across teams.

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. The minimum core benefits you’ll get, depending on job level, may include:

• Minimum of 25 days holiday, plus bank holidays, with the option to buy extra days
• Defined contribution pension scheme, with Gallagher contributions
• Life insurance: 4x basic annual salary, with option to top-up to 10x
• Income protection: up to 50% of annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan (HMRC approved)
• Critical illness cover
• Discounted gym membership with access to over 3,000 gyms nationwide
• Season ticket loan
• Access to a discounted voucher portal to save on shopping
• Emergency back-up family care
• And many more

Inclusion, Diversity & Equal Opportunity

Inclusion and diversity (I&D) is a core part of our business and is embedded in our organisation. Gallagher embraces our employees’ diverse identities, experiences and talents, enabling us to better serve our clients and communities. We are committed to diversity and opportunity for all and are opposed to any form of discrimination. Gallagher is Disability Confident Committed and provides reasonable adjustments to applicants where needed. For reasonable adjustments or to discuss accessibility, contact TAGlobalSupport@ajg.com.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer. We are dedicated to equal employment opportunity and prohibit discrimination based on protected characteristics under applicable laws.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology
• Industries: Insurance