Infrastructure Support Engineer - 2nd Line/Azure - Birmingham

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OverviewInfrastructure Support Engineer - 2nd Line/Azure/DevOps - Birmingham (Kings Norton)Hybrid working - This role will be mostly onsite working with the option to work from home 1-2 days per week.Salary : 35K - 45K DOEWe are looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. In this role, you'll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of support operations. ResponsibilitiesProvide support across desktop environments, Windows systems, databases, and hosted applications.Diagnose and optimise SQL performance issuesDeliver high-quality professional services, including data migrations, system installations, and transfers.Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms.Future ResponsibilitiesOwn Azure environments and DevOps practicesAct as primary point of contact for infrastructure & DevOpsDrive automation and cloud operationsQualificationsEssentialWindows Desktop and Server administration (setup, maintenance, troubleshooting)MSSQL tuning and troubleshootingProven experience in 2nd line or infrastructure support dealing with complex client problemsInterest in DevOps practices, automation and CI/CD pipelinesDesirableAzure Cloud servicesSaaS platform or migration experience.Hands-on experience setting up or configuring tools that help manage IT or customer supportWhy Join Us?Join our customer to play a key role in impactful SaaS projects, with the chance to shape a brand-new support capability from the ground up. You'll receive mentoring to grow your skills in Azure and DevOps, work closely with senior leadership, and contribute to the direction of the company, all within a supportive team culture that partners with clients making a real social difference.Salary : 35K - 45K DOEInterested!?! Please send your up to date CV to Daisy Freeth & Dean Parkes at Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn 250 worth of vouchers.Crimson are acting as an employment business in regards to this vacancy. #J-18808-Ljbffr
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Location:
Birmingham, England, United Kingdom
Job Type:
FullTime

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