As an Installation Engineer (Security Systems), you will be responsible for delivering high-quality installations of IP CCTV, Intruder, Access Control, and PIDS systems within substation environments. The role requires effective collaboration with specialist sub-contractors, strong client engagement, and a commitment to delivering projects to the highest standards.

You will provide regular project updates, complete accurate documentation, and work closely with security teams to identify and develop Fire & Security opportunities.

A proactive mindset, excellent communication skills, and a dedication to quality and customer satisfaction are essential. This role suits someone with a flexible, hands-on attitude who works well independently and as part of a team.

Key Responsibilities:

Conduct professional installations of IP CCTV, Intruder, Access Control, and PIDS systems in substation environments, ensuring compliance with all relevant safety and technical standards.

Work closely with specialist sub-contractors to ensure smooth project execution and quality outcomes.

Attend client site meetings when needed, providing updates and addressing any technical or operational queries.

Develop and maintain strong client relationships to ensure high levels of satisfaction and repeat business.

Provide regular and detailed progress reports to your supervisor, identifying milestones and any project challenges.

Complete all project-related documentation accurately and on time.

Support the development of joint Fire & Security opportunities in collaboration with internal teams.

Take on additional tasks or responsibilities as assigned by the Senior Management Team to support overall business objectives.

Qualifications and Skills:

* Solid experience in installing and maintaining access control, IP CCTV, and Fire systems.

* Proficiency in systems such as:

* IDS – Galaxy, Pyronix, Texecom

* Access Control – NEDAP, Paxton, PAC

* IP CCTV – AXIS, PELCO, BOSCH, HANWHA

* VMS – Geutebrück, Milestone, Cortech, IndigoVision

* Intercoms – Zenitel, Commend, BPT

* PIDS – South West Microwave, Geoquip, Gallagher

* Capable of planning and installing additional equipment to meet company and industry standards.

* Strong documentation skills including service call sheets, site records, and timesheets.

* Effective communication and customer service skills.

* Strong problem-solving skills with a proactive approach to overcoming challenges.

* Customer-focused with a commitment to delivering end-to-end project ownership.

* Full, valid driving license.

* Strong team player with the ability to work collaboratively and independently.

* Eagerness to continuously improve and stay updated with industry developments.

Experience:

3–5 years of experience installing and maintaining security systems (IP CCTV, Access Control, Fire Systems).

Hands-on experience with Galaxy, NEDAP, Paxton, AXIS, PELCO, and other mentioned systems.

Experience working across commercial and industrial environments.

1–2 years of client-facing experience including attending site meetings and managing installations.

At least 2 years of experience completing and submitting technical documentation promptly.

Personal Attributes:

The ideal candidate is a reliable, detail-oriented professional who excels in a fast-paced and dynamic environment. You are committed to high-quality service and installations, and your collaborative approach helps build strong relationships with both clients and colleagues. Adaptability, resourcefulness, and a continuous improvement mindset are key. You will represent the company with professionalism and contribute to a solution-focused team environment.

What Makes You a Great Fit?

* You must have at least 3 to 5 years UK experience in CCTV, Access Control, and Intruder system installation.

* Knowledge of industry regulations and quality standards.

* Excellent troubleshooting and technical issue resolution skills.

* Familiarity with IDS, IP CCTV, and Access Control platforms.

* Confidence in completing service documentation and reports.

* Effective communicator, capable of consulting with clients and internal teams.

* Driven, proactive, and focused on customer satisfaction.

* Comfortable working independently and collaboratively.

* High diligence, especially under pressure.

* Eligibility to work in the UK.

Benefits:

A rewarding career with a comprehensive benefits package designed to support your personal and professional growth:

Financial Security & Rewards

Competitive salary with annual review

Company pension scheme

Employee referral bonuses

Work-Life Balance & Flexibility

* Generous holiday allowance

* Flexible working options (role-dependent)

Career Growth & Development

Opportunities for career progression

Bi-annual career mentoring

Training and professional membership support

Health & Well-being - Life assurance - Access to private GP services - Annual flu vaccinations