ISOC Tier 2 Engineer

Location: Horwich, Bolton Salary: £34,000 + Benefits Hours: 24/7 Shift-Based Role

The Opportunity

We are seeking three ISOC Tier 2 Engineers to join a fast-paced and growing Secure Operations Centre team in Bolton. This is a great opportunity for individuals with strong networking and security skills who are looking to build their careers, gain industry certifications, and work on a variety of live projects.

Key Responsibilities Provide 2nd line diagnosis and resolution of network and security issues Support and maintain customer systems including routers, switches, and firewalls Act as an escalation point for Tier 1 engineers Contribute to change management and IT service management processes Work directly with customers as well as internal project teams Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover Engage in ongoing training and certification programmes to progress towards Tier 3

Skills and Experience Required CCNA or equivalent certification - essential Juniper (JNCIA/JNCIS) experience - highly desirable Strong knowledge of Cisco and Aruba networking technologies Background in an MSP, NOC, or NSP environment preferred Solid troubleshooting experience across routers, switches, and firewalls Server knowledge (Windows/Linux) beneficial Ability to work both independently and ...