Jnr Technical Support Engineer - Performance.
New Yesterday
Key Tech Stack. AI; MySQL; Java; Scripting Languages; Unix/Linux; JDBC, ODBC; SOAP, REST; Splunk; Powershell; Remote Admin.
We seek to join our Dexian embedded team supporting our client, a market leader in the arena of cloud platform workforce automation applications, a Jnr Technical Support Engineer – Performance. This is a full-time employee role that is hybrid. The client is in West London at the beginning of the M4 corridor. This is a superb opportunity to progress your career by gaining skills in a highly prestigious product environment.
The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Performance Support Engineer must be able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.
Skills:
In order to be successful in this role, we need someone who has:
- Location:
- London
- Job Type:
- FullTime
- Category:
- Customer Service & Support