Job Details Customer Support and Services Engineer - Summer Placement 2026 R29305

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Overview

MBDA CSS UK student placement: 10 week placement starting June 2026, allowing you to apply your university learning to real-world projects and technologies. Pension: maximum total (employer and employee) contribution of up to 14%. Overtime: opportunity for paid overtime. Annual Leave: 5 days. Facilities: fantastic site facilities including subsidised meals, free car parking and much more.

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

The Opportunity

Customer Support and Services (CSS) is the customer-facing organisation within MBDA, working directly with the Royal Navy, Army and Royal Air Force (RAF). We ensure our products are ready for action when required and have overall responsibility for the definition, development and delivery of support and service packages for MBDA products. The role involves working across the Product Life Cycle (CADMID), from Concept to Disposal, with the aim of ensuring products are maintainable and supported for 20+ years. The varied roles within CSS offer a broad understanding of MBDA, our products and our customers.

Responsibilities

  • Designing and developing the Support Solution
  • Investigating and resolving customer-raised problem reports
  • Delivering specific engineering tasks
  • Running equipment workshops with Royal Navy, Army and RAF users
  • Developing technical publications and training material
  • Assisting with repair activities which could be on-ship, on military bases or back at MBDA
  • Hands-on opportunities with equipment as part of the placement

Placement Areas

  • Supportability Engineering - Working in a development team on a new product or an export contract delivering to a new customer
  • Support Engineering - Working on a system currently in-service with a customer
  • Support Services - Working with our Field Support & Training, Technical Publications, Systems & Tools and Supply teams

You will be able to choose between a variety of online learning platforms such as Percipio, YouLearn, Career Builder and Video Gateway. Each one is tailored to a specific type of learning. Speak to your line manager to find out more.

Learning and Development

We encourage new learning and will provide up to £150 in financial support per year if you wish to participate in further study in your own time. You'll have access to our Learning Gateway, which hosts the formal course catalogue and is where you can select the right training for your role and future development. The catalogue indicates which courses are delivered virtually or classroom-based. If you want to lead a team, you might be interested in our management training, designed for people of all experience levels.

Qualifications

Working towards a degree in any Engineering discipline.

Additional Information

CSS UK are a customer-focused, customer-facing organisation. Salary: £23,495 pro-rated. Dynamic (Hybrid) Working: 2-5 days per week on-site due to workload classification, variable. Security Clearance: British Citizen or a Dual UK national with British citizenship. After offer, all successful candidates will need to undergo HMG Basic Personnel Security Standard (BPSS) checks, managed by the MBDA Personnel Security Team.

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Location:
Stevenage, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
IT & Technology

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